2022 Q2 Newsletter
From July 7, 2022

We can’t believe another quarter has gone by and that we’re halfway through 2022 already! We hope that everyone is having a great start to the summer. As always, we’ve been busy and are excited to share these updates with you.

Highlights From Q2

In April, we published a new podcast with Xarios Technologies that provides an update on the strategic partnership we launched between KAZOO and Dimensions in March of 2020. This episode focuses on how this partnership has evolved to include more robust call reporting and analytics that provide insight into anything from Call Center metrics to SIP trunk usage. We also touched on the role these data and reporting tools will play in the hybrid or remote workforce. If you would like to be featured on the In the Cloud w/2600Hz podcast or have an idea for an episode, reach out to us at marketing@2600hz.com!

The month of May was all about KAZOOcon for everyone at Team 2600Hz! The product teams across the company were heads down finalizing the new features and apps launched at KAZOOcon, while our engineers and QA team were hard at work ensuring they would be ready for the KAZOO 5.1 release. Barring a few hiccups we've all gotten used to with virtual events, KAZOOcon was a HUGE success thanks in large part to our amazing community of partners. If you didn't get a chance to register or had to miss some of the event, the full conference is available on demand here, so you can get fully up to speed on all the exciting new features coming to the platform!

We wrapped up Q2 with some exciting inclusions in industry publications. Rocco Research included 2600Hz in their 2022 CPaaS Market Intelligence report, and UC Today featured 2600Hz in their 2022 UC Market Guide. It is always great to be recognized by thought leaders in the industry and even better when they are highlighting the true strength and flexibility of KAZOO!

Marketing Updates

It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q2:

• UC Today published a feature on 2600Hz and KAZOOcon in April.
• The American Business Awards recognized 2600Hz as the 2022 Company of the Year in the Telecom category.
• We published a new blog post that's packed with useful tips—Five Tips on Being Successful Among the Convergence of Technologies.

A Few Friendly Reminders

2600Hz Community

Join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re constantly adding to the Community, and have been updating our Support page that features downloadable resources (including white-label docs!) and a series of videos explaining how to get started with KAZOO. To visit the community, click here.

In the Cloud w/2600Hz Podcast

Check out our newest episodes here! Don’t forget to bookmark our podcast page since we’ll be adding to it and are making some exciting changes to the podcast in 2022. And, be sure to like and share your favorite episodes and leave a review wherever you’re listening! If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com!

2022 Q1 Newsletter
From March 30, 2022

Q3 2021 Quarterly Newsletter
From September 29, 2021

Highlights From Q3

Speaking of hiring and growth...in July we announced the expansion of our global sales efforts with Demetrio Rico joining 2600Hz as VP of Global Sales. Demetrio has led several successful global sales teams and has contributed to the rapid growth of telcos for more than 20 years. Most recently, he served as Global Director, Service Provider Development for Five9 where he helped Service Providers launch Cloud Contact Center. Prior to Five9, Demetrio was the Director of Customer Experience for Cisco and Global Vice President of Professional Services for Broadsoft where he ran a 200-person team.

In August we announced our partnership with TeamMate Technology to provide our customers with a Microsoft Teams direct routing integration. This integration offers a SIP trunk integration from Teams to KAZOO for making outbound and receiving inbound calls from within both the desktop and mobile Microsoft Teams application. We have paired the convenience of the MS Teams app with the resiliency and reliability of the KAZOO platform, along with the callflows, apps, and other essential tools available within KAZOO. The beta testing period is currently on-going, and we are very excited for the official release on October 3rd!

September was a month for virtual events! We were a Gold Sponsor of Cavell’s Cloud Comms Summit, which was virtual again this year. Our new VP of Global Sales, Demetrio Rico, got on camera to give a keynote presentation about the rebirth of CPaaS, and our team attended sessions about Microsoft Teams, enhancing customer engagement, and challenges services providers can’t ignore. We also sponsored SpawnFest 2021, a BEAM-based hackathon, that took place virtually on September 18th and 19th. During the event, teams from around the world created the best BEAM-based applications they could, and judges selected winners in a variety of categories. It was an exciting event that we look forward to sponsoring again next year! 

Marketing Updates

It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q3:

• Our Co-Founder and Co-CEO Darren Schreiber sat down with Dave Michels and Evan Kirstel on the TalkingHeadz podcast to discuss the shifts and trends occurring in communications. 
• VP of Global Sales Demetrio Rico was invited on the Cavell Cloud Conversations podcast to talk about crucial trends impacting partners and the channel 
• UC Today featured 2600Hz in the articles How Can Channel Sales Benefit You? and Business Agility Can Slash Your Route to Market Times
• We published a few new blogs, including How Cloud Comms Providers Can Benefit from Business Agility and a Q&A with the organizers of SpawnFest, a BEAM-based hackathon that took place in September. 
• We also released three new podcasts: What’s New with KAZOO featuring our CTO Karl Anderson, KAZOO & Microsoft Teams with guest Micah Singer, founder and managing director of TeamMate Technology, and SpawnFest!, a conversation with organizers about the hackathon.

Friendly Reminders

2600Hz Community

Join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re constantly adding to the Community, and have been updating our Support page that features downloadable resources (including white-label docs!) and a series of videos explaining how to get started with KAZOO. To visit the community, click here.

Free UC w/ 2600Hz Podcast

We revamped our podcast this year and you’ll definitely want to check out our newest episodes here! Don’t forget to bookmark our podcast page since we’ll be adding to it, or better yet, subscribe wherever you listen to your favorite podcasts so you don’t miss an episode. If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com!

That’s our update for now! We will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on Twitter,Facebook, and LinkedIn.

Q2 2021 Quarterly Newsletter
From June 29, 2021

Key Highlights From Q2

In April we were in planning mode as we geared up for the quarter ahead. As part of that process, we held a Product Focus Group in which we shared some new ideas and a few things we were already working on. As always, we received great feedback, had productive discussions, and gained valuable insight into what our customers would like to see in the future. If you’re not on our Product Feedback List, make sure you sign up so you don’t miss the next Focus Group! 

With businesses starting to return to the office in May and many adopting a hybrid work model, we launched a 3-part blog series about hybrid work to help make the transition easier. We wrote about best practices for investing in tech, hybrid meetings, and managing a hybrid workforce. Check them out, they are all linked below! We also released some exciting updates to our Call Center solution, making it even more user friendly and intuitive. 

In June, our very own head of marketing Alisa Bartash presented at the Cloud Communication Alliance’s June virtual meeting. Alisa spoke on the topic of business agility, and covered how adopting an agile business model has a plethora of benefits, including faster time to market, higher customer satisfaction, productivity improvements, and an enhanced employee experience — not to mention the benefits to your bottom line. If you missed it, check it out here!

Marketing Updates

It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q2:

• We were mentioned in a No Jitter article, Reselling UCaaS: Why This Model Is Gaining in Popularity
• UC Today featured 2600Hz in the articles 2600Hz Shows How a Remote Workforce Can Stay Connected and Do You Know the Key to Boosting Revenue?
• We published a few new blogs, Why Cloud Comms Providers are Seeing High Customer Attrition, Hybrid Work Best Practices Part 1 — Invest in Tech, Hybrid Work Best Practices Part 2—Hybrid Meetings, and Hybrid Work Best Practices Part 3—Managing a Hybrid Workforce
• We released two new podcasts: Equity in the Hybrid Workforce and Why Brand Loyalty is Key to Success 

A Few Friendly Reminders 

Product Focus Groups — As mentioned earlier, we’ll be hosting Product Focus Groups throughout 2021. We would love for you to join us! Sign up for our Product Feedback List so you don’t miss the invite for our next focus group. We’ll also be posting about it in the Community, so you can keep your eye on that as well. 

Free UC w/ 2600Hz Podcast — We revamped our podcast this year and you’ll definitely want to check out our newest episodes! Find out how we’re switching things up this year by listening to this short and sweet episode, and check out our newest episodes here! Don’t forget to bookmark our podcast page since we’ll add to it, or, better yet, subscribe to it wherever you listen to your favorite podcasts so you don’t miss an episode! If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com!

That’s our update for now! We will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on Twitter, Facebook, and LinkedIn!

 Q1 2021 Quarterly Newsletter
From March 30, 2021

Key Highlights From Q1

We began the year in January with an exciting announcement that our very own CEO and Co-Founder Darren Schreiber joined the Cloud Communication Alliance’s Board of Directors. We’re thrilled that Darren was elected to the Board and look forward to all of his contributions to the CCA. In other big news around 2600Hz, we welcomed a new Product Marketing Associate to expand our marketing team. He has jumped right in and is already making his mark— you can hear him on the Free UC w/ 2600Hz podcast as our new co-host! He shared his expertise in episode 25 about creating a profitable pricing strategy and episode 26 about why we’re running out of phone numbers. 

In February we relaunched our Call Center page — if you haven’t seen it, we encourage you to check it out! We enhanced the page with more screenshots of our Call Center’s UI so you can see just how user friendly it is. Speaking of 2600hz.com, we’re in the process of expanding the site and, over the next few months, we’ll be adding a handful of new pages and resources. Be sure to keep an eye out! We have also added a few exciting sections to our Community Forums, including a Tips and Tricks forum that contains all the nuggets of KAZOO wisdom to put you one step closer to being a super user, and a brand new and a brand new Product Board — a one-stop shop for all feature requests where you can submit your ideas/feature requests, vote on existing requests, and see which ones we’re currently working on. And, in case you’re looking for tips on submitting or formatting a post in the Forums, we added those for you here.

Just as in years past, 2021 is shaping up to be an extremely busy year. We’re closing out the quarter strong with a productive March. First, we released security enhancements to ensure our customers and their end users are even safer when provisioning phones. We also completed a multi-month project that involved upgrading our data centers so that our network is faster and more stable than ever. In addition, we were a Gold Sponsor of Cavell’s Cloud Comms Summit Europe, a multi-day event that convened Service Providers and vendors from across Europe and the US. Our COO and Co-Founder Patrick Sullivan discussed how Service Providers can stay ahead in a competitive market and joined other industry leaders for a panel discussion about innovation in the 2020s. We’re always excited to be part of Cavell Group’s events, meet and mingle with industry colleagues (even if virtually), and learn from Cavell’s group of experts.

Marketing Updates

It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q1:

• Our COO and Co-Founder Patrick Sullivan joined Cavell for a podcast about Exploring Enterprise Needs.

• We were mentioned in a few No Jitter articles including The Newest UCaaS Provider: No Wires Attached and Evolution of CPaas: Voice is Next.

• UC Today wrote a few new articles featuring 2600Hz and our partners, including 2600Hz & Vinix Blast Partner in Moving UC Forward, 2600Hz Highlights Product Design for a Better Customer Experience, and 2600Hz Headlines Cavell’s Cloud Comms Summit Europe 2021.

• We published a few new blogs, 2600Hz’s 2020 Year in Review and Why We’re Running Out of Phone Numbers.

• Announcements were sent out about 2600Hz CEO Darren Schreiber being Appointed to the Cloud Communications Alliance Board of Directors and 2600Hz’s Sponsorship of Cavell's Cloud Comms Summit Europe.

A Few Friendly Reminders 

Product Focus Groups — As mentioned earlier, we’ll be hosting Product Focus Groups throughout 2021. We would love for you to join us! Sign up for our Product Feedback List so you don’t miss the invite for our next focus group. We’ll also be posting about it in the Community, so you can keep your eye on that as well. Speaking of the Community...

2600Hz Community — Join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re constantly adding to the Community, and recently launched a Support page that features downloadable resources (including white label docs!) and a series of videos explaining how to get started with KAZOO. To visit the community, click here.
 

Free UC w/ 2600Hz Podcast — We revamped our podcast in the new year and you’ll definitely want to check out our newest episodes! Find out how we’re switching things up this year by listening to this short and sweet episode, and check out our newest episodes here! Don’t forget to bookmark our podcast page since we’ll be adding to it, or better yet, subscribe to it wherever you listen to your favorite podcasts so you don’t miss an episode! If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com!

That’s our update for now! We will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on Twitter, Facebook, and LinkedIn!

Q4 2020 Quarterly Newsletter
From December 15, 2020

Key Highlights From Q4

Back in October, we released a new app for anyone tired of screening potential spam, anonymous numbers, and other bothersome calls. In just a few clicks, the new Blacklists app will block unwanted calls before they ever ring your device. The app helps you manage unwanted calls and makes it easy to ensure only important calls are coming through. All you have to do is create a list and add the numbers you want to block. Then, you never need to worry about those numbers again! See just how easy it is here.

In November we hosted another successful Product Focus Group. After getting an incredible amount of helpful feedback during our first ever focus group in October, we wanted to see if a second round would live up to the first, and boy did it ever! A huge thank you to everyone who participated and shared their thoughts. Because they are so helpful and engaging, we’ll be hosting monthly Product Focus Groups starting in January. We hope you’ll join us! Sign up for our Product Feedback Group here so you don’t miss the invite.

We sponsored the Cavell Group’s Cloud Comms Summit European Series in December, which took us on a virtual trip to France, Germany, Benelux, and Spain. Each event explored key market insights, best practices, challenges and solutions in those areas. We’re always excited to be part of Cavell Group’s events, meet and mingle with industry colleagues (even if virtually), and learn from Cavell’s group of experts. We look forward to attending more of their events in 2021!

In Case You Missed It

It wouldn’t be a 2600Hz newsletter without some media and press updates. Here’s some news and a few marketing highlights from Q4: 

• Our COO & Co-Founder Patrick Sullivan chatted about all things UC with UC Today publisher Rob Scott in this video interview. 
• The Xarios team invited us to join them for an article about call center analytics called The Writing’s on the Wall — Call Center Analytics During Remote Work.
• UC Today wrote a few new articles featuring 2600Hz, including 2600Hz Staying Close — Even Though Remote Holidays, 2600Hz Has Evolved UC Automation in Four Major Ways, and 2600Hz and OneBill Partner on Integrated Revenue Management.
• The OneBill team joined us on the Free UC w/ 2600Hz podcast to talk about how streamlining your billing operations and revenue management can enhance your customer experience, and our very own Emily Ransford joined for an episode all about the 2600Hz Community.

A Few Friendly Reminders

Product Focus Groups — As mentioned earlier, we’ll be hosting monthly Product Focus Groups starting in January. We would love for you to join us! Sign up for our Product Feedback List so you don’t miss the invite for our January focus group. We’ll also be posting about it here in the Community, so you can keep your eye on that as well. Speaking of the Community...

2600Hz Community — Join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re constantly adding to the Community, and recently launched a Support page that features downloadable resources (including white-labelable docs!) and a series of videos explaining how to get started with KAZOO. To visit the community, click here.

Free UC w/ 2600Hz Podcast — Our podcast is still going strong and we’ve added a few episodes this quarter that you definitely don’t want to miss! To make listening even easier, you can access to all 23 episodes here. If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com.

Q3 2020 Quarterly Newsletter
From September 30, 2020

Key Highlights From Q3

Back in July, 2600Hz was named 2020’s Best Wholesale Cloud Communications Provider of the Year by a panelist of industry-leading analysts as part of the annual UC Awards! We are thrilled to be recognized for our innovation and growth, and are grateful for all of our partners. We couldn’t have done it without all of you! Learn more about the UC Awards and see a list of all the winners here. 

In August we announced a new and exciting partnership with OneBill, a leading billing and revenue management platform provider. Through this partnership, we’re bringing our customers a streamlined integration between KAZOO and OneBill’s platform. This integration enables our customers to streamline and automate order provisioning, billing, invoicing, and taxation to save time, reduce manual errors, and ultimately enhance their customer’s experience. Read more about it here. 

September was a busy month for us also, as we sponsored and attended the annual Cloud Comms Summit. We are always proud to be a partner of the Cloud Communications Alliance, and never cease to enjoy attending their events. The CCA, along with The Cavell Group, did a fabulous job putting on the multi-day virtual event where we gained a ton of valuable insights about the state of the market (which we summarized for you here). Not only that, but our very own Alisa Bartash had the opportunity to represent 2600Hz in the event’s Shark Tank competition — and won!

Other New Product Releases & Updates

CSV Onboarding App —  Fast SmartPBX onboarding is now possible on all of our platforms with the CSV Onboarding app. It enables you to perform bulk uploads to create new users and associate SIP devices in one job, replacing the process of entering this data manually. Simply upload your csv file, confirm the record mapping is correct and voila! The users will be added to SmartPBX. To make it even easier, there is a .csv template you can download here in the community, and you can learn how to use the app with our video, user guide and FAQs  here 

Dynamic Caller ID App — Also now available on all platforms, the Dynamic Caller ID app helps you and your customers ensure your outbound business calls are answered and reduce the likelihood of your calls being screened with Dynamic Caller ID. This application allows you to set unique rules that modify the caller ID display based on the outgoing phone in just three easy steps. You can set rules that match a feature code, area code(s), or a Regular Expression. Once set, each outgoing call that matches the pattern can display a modified phone number on the caller ID screen. Check out our video, user guide and FAQ  here. 

988 National Suicide Prevention Lifeline — The FCC has designated 988 as the new nationwide 3-digit phone number for Americans in crisis to connect with suicide prevention and mental health crisis counselors. All phone service providers are now mandated to direct 988 calls to the existing National Suicide Prevention Lifeline by July 16, 2022. 2600Hz has already implemented 988, so for customers using 2600Hz minutes, 988 will automatically route to the hotline. BYOC customers will need to implement it, and you can learn how to do so here. 

In Case You Missed It

It wouldn’t be a 2600Hz newsletter without some media and press updates. Here’s some news and a few marketing highlights from Q2: 

• Our COO & Co-Founder Patrick Sullivan was interviewed by Telecom Reseller’s Doug Green for this CCA podcast, where they discussed the benefits of adding a second UC platform. Listen to it here.  
• UC Today wrote two new articles featuring 2600Hz, WFH Requires Mobile Stability Powered by Cloud and The Benefits of Enterprise Communications White-Labeling.
• The Xarios team joined us on the Free UC w/ 2600Hz podcast to talk about how call center analytics can transform your business. 
• We also had an in-depth discussion about how coronavirus has changed telecom over the past six months and areas that need to be addressed moving forward.
• We wrote about the key industry insights from the Cloud Comms Summit and share how you can stand out and capture market.   

A Few Friendly Reminders

2600Hz Community — Join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re constantly adding to the Community, and recently launched a Support page that features downloadable resources (including white-labelable docs!) and a series of videos explaining how to get started with KAZOO. To visit the community, click here. 

Free UC w/ 2600Hz Podcast — Our podcast is still going strong and we’ve added a few episodes this quarter that you definitely don’t want to miss! To make listening even easier for you, we created a new podcast page that gives you access to all 21 episodes in one place. Check it out here, and don’t forget to bookmark the page since we’ll be adding to it! If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com!That’s our update for now! We’ve been working hard and will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on Twitter, Facebook, and LinkedIn.

We hope you, your loved ones, and your colleagues are doing well and staying safe. It’s been a busy quarter for 2600Hz and everyone on our team from Engineering to QA and Operations to Marketing have been working hard to bring you more tools that enable productive remote work. In case you missed it, we released a ton of new products, features, and functionality and we have a lot more great things planned for Q3.  

Key Highlights From Q2

As part of our commitment to enabling remote work, we reprioritized our roadmap and brought our customers the comm.io desktop app. Video conferencing, a WebRTC-based softphone (we call it a web phone), virtual faxing, and more are built in, giving users all of their personalized communication information and tools in one place, right on their desktop or laptop. Check out the new comm.io site to see all that it can do!

What Do You Want In An Operator Console?

We are continually enhancing our product suite so we can provide you with the best reseller and end user tools that will help your business be successful. We are going to start sending out product surveys to get your input and to help us identify exactly what you and your customers need. We’re currently working on improving our Operator Console and have a few questions for you based on your customer’s requests and feedback when it comes to operator and attendant functionality. Please take our short 6 question survey that won’t take more than 2 minutes of your time. Your response will make a difference! You can take the survey here.

Other New Product Releases & Updates

In addition to releasing comm.io, we rolled a TON of new updates, features, and functionality in Q2 and already have more in the works that we’re planning to roll out in Q3. In case you missed it, here are some of the exciting releases and updates from Q2:  

SMS — You can now send and receive SMS on most 2600Hz DIDs! Receiving inbound SMS is configurable via Webhooks and outbound SMS can be sent by utilizing our APIs or Zapier. If you have a Zapier account, you can connect SMS by Zapier with over 2,000 apps to create automations and custom notifications. Another great thing about SMS, you ask? You can send and receive SMS on softphones and any desk phone that supports message notifications! There truly are infinite useful and creative ways to utilize SMS...check out this blog for some interesting use cases and examples!

Voicemail Transcription — This feature helps users stay connected by converting voicemails to text. Transcriptions can be emailed or viewed in the Voicemails section of Comm.io. The feature is powered by Google’s ARS system, so it has phenomenal accuracy. There is a fee for using this feature ($0.05 per minute) so it is off by default for all existing voicemail boxes. New voicemail boxes currently have the feature enabled (although we're going to be changing it to be off by default in the next update) so if you don't want to use it, you'll need to disable it. It’s easy to enable or disable — watch how to do it here! 

Announce-Only Voicemail Box — Perfect for closures and other informational messages, announce-only voicemail box enables a voicemail box to play a recorded message without allowing callers to leave a voicemail. This feature can be enabled and messages can be easily changed at any time in the Voicemail Boxes section of SmartPBX by going to Advanced, then Options. 

Hold Music Resume — Hold music no longer restarts at the beginning every time you put a caller on hold! This is ideal for custom/sales messages because callers will now hear a continuation of the message, instead of it restarting at the beginning every time the caller is placed on hold.  
 

We’re already planning our first release of Q3, so keep an eye on your email! 

In Case You Missed It

It wouldn’t be a 2600Hz newsletter without some media and press updates. Here’s some news and a few marketing highlights from Q2: 

• UC Today published not one but two exciting articles featuring the 2600Hz team —  SMS is Key to COVID-Era Business Survival and 2600Hz Intros Beta Softphone & Video Conferencing.
• We rolled out a series of video tutorials about how to get started with KAZOO to help new partners get up and running in no time. Check them out here. 
• 2600Hz was featured in UC Today’s UC Market Guide 2020 and our very own Patrick Sullivan contributed an article about the often-overlooked characteristic of UC providers & their solutions. Download it here. 
• Patrick was also invited to do a video podcast with The UC Buyer, which you can check out here.
• We published new blogs about provisioning devices, business agility and SMS. 
• We added a few new podcasts to our podcast page here. 

A Few Friendly Reminders

2600Hz Community — Are you a member? It’s a forum where you can join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re making the forums even more user friendly, updating many of the documents, and adding even more support docs for our users and resellers. If you aren’t part of our community yet, join today and keep an eye out for exciting updates! Visit the community here. 

Free UC w/ 2600Hz Podcast — Our podcast is still going strong and we’ve added a few episodes this quarter that you definitely don’t want to miss! To make listening even easier for you, we created a new podcast page that gives you access to all 20 episodes in one place. Check it out here, and don’t forget to bookmark the page since we’ll continue adding to it!

Monthly Business Partner Calls — If you’re a paid 2600Hz customer, these are for you! On the 3rd Wednesday of each month, we hold an interactive call with our CEO and Co-Founder Darren Schreiber. During each call, Darren shares need-to-know information that applies to your business and is available to answer any questions you may have. This is the ideal opportunity to engage with Darren on a regular basis while learning about important updates that can help your business thrive. Find more information about our next call here.

That’s our update for now! We’ve been working hard and will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on Twitter, Facebook, and LinkedIn.