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    Welcome to our Monster UI Apps Resource Pages!
    Below is a list of the applications developed by 2600Hz for KAZOO using the Monster UI Interface and documentation related to it. 
    If you have a question that is not covered here, check out our community forums.  

          Featured Apps

      NEW !   COMING SOON!    NEW !

               SmartPBX_x512.png          

              CallCenter-PRO_x512.png          

              PortingManager_x512.png          

             commio_AppIcon_x512.png          

             DynamicCallerID.png            

             CallThruUs_x512.png          

    Smart PBX

    Call Center Pro

    Porting Manager   Comm.io   Dynamic Caller ID CallThru.us


    >>  2600Hzroundorangelogo.png   Return to Monster Apps Home Page

  • Billing & Transaction User Guide


    To add a credit card on file:

    1. Click on Settings Icon at the top left of the UI. This is next to your name.
    2. Once in Settings, click on "Credit Card" tab left of the UI.
    3. Click on the "Charge Card Info" button. Enter pertinent information for both Card on File and Billing Contact.
    4. Save changes and you’re set.
       
    19_Credit_Card.png

    Service Plans

    Service Plans can be managed after setting up Per-Minute Services and Trunking. To view a Service Plan:

    1. Click the Settings button at the top right of the screen, next to your name.
    2. Once you click on Settings, click on "Service Plan" beneath the Billing tab. Within the service plan, you can view the total due and the date its due on at the top right of the UI. You can also view the monthly charges broken out based on SIP Devices, Trunking, E911 and Toll Free.
    3. Click the "Download" button and have all information exported into an excel document. This includes more granular information including when calls were made and by whom.
    600

    Transactions

    Within transactions, you can view the transaction history from any of your User Accounts and their monthly recurring contracts. Filter the billing start and end date so that you can get time-specific billing information.

    1. Click the Settings button at the top right of the screen, next to your name.
    2. Once you click on Settings, click on "Transactions" beneath the Service Plan tab.
    3. You will see each accounts monthly recurring contract. When clicking on the account, you will see an itemized breakdown of the monthly charges.
    19_Screen_Shot_2015-06-30_at_6.55.08_AM.

    Per Minute Services and Trunking

    Create and set limits for users that include inbound and outbound trunks, and per minute credits. 2600Hz allows you to bill your users for both trunks and per-minute credits at once. So if users exceed the number of trunks they are allocated, you can add per-minute credits.

    Per-Minute Services - Per-minute services require you to deposit money into the account before you start making calls. To add credit to your account, click "Per Minute" just left of the main dashboard. Then Add Credit (must be a minimum of $5). Per-Minute Billing will be ongoing until it runs out, but you have an option to Auto-recharge.

    To add per-minute credits:

    1. Click on Settings Icon at the top left of the UI. This is next to your name.
    2. Once in Settings, click on "Per Minute" tab left of the UI.
    3. You will be able to see your minutes used and your total call charges. You can also filter by date and download to an excel doc. Click on the "Add Credit" button.
    4. Decide to either add a one-time credit or enable auto recharge. Enter the amount.
    5. Select the "Confirm" button and you’re set.
    19_Screen_Shot_2015-06-30_at_6.55.29_AM.

    Trunking Services - SIP Trunks are flat-rate channels that allow for inbound and outbound calling. When you are within Settings, you can locate Trunking just left of the dashboard. You have three trunking options:

    1. Outbound – the number of concurrent outbound calls you can make at once.
    2. Inbound – the number of concurrent inbound calls that can be made at once.
    3. Two-Way - the number of concurrent inbound and outbound calls that can be made at once.

    Once SIP trunks are set up, users will be billed on a recurring monthly basis and can be seen in the Service Plan within Settings.

    To set new limits for Outbound, Inbound or Two-Way credits:

    1. Click on Settings Icon at the top left of the UI. This is next to your name.
    2. Once in Settings, click on either the "Outbound," "Inbound" or "Two-Way" tab under Transactions.
    3. Use the slider to add or remove trunks.
    4. Hit the "Update Limits" button and you’re set.
       
    19_Trunks.png

    Edited by Emily R (show revisions)



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