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avig2

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Resource Library: Monster UI Apps for KAZOO

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Posts posted by avig2

  6. Grandstream GDS3705 and Yealink T46S

    in Hardware Endpoints

    Posted

    hi,

    I set up the device as a regular phone and it worked. The main settings for the functionality of the Door Buzzer was on the device itself.

    It was a trial and error process to get it working correctly as per the customers requirement's.

    I planned/plan on typing up the steps I used to set this up  as a tutorial for the community, but I got a bit sidetracked:(

     

  8. Grandstream GDS3705 and Yealink T46S

    in Hardware Endpoints

    Posted

    Hello,

    Does anyone have experience setting up Grandstream GDS3705 Door system with a Yealink T46S. 

    I currently installed the GDS3705 but im having issues getting it to work the Yealinks using 2600hz.

    Ideally I'd like the Grandstream's keypad to be able to dial an extension.

    Any detailed instructions would be super greatly appreciated.

  12. Call transfer warm/blind

    in 2600Hz Mobile

    Posted

    On 6/3/2020 at 11:11 AM, abuzooz said:

    Hi All

    I am trying to figure out how to do warm call transfer, cold transfer is done easily and without any issue.

    Any ideas?

    Thanks

    I"m trying to set up a warm transfer as well on a Yealink T46S. Can This be done via Advanced Provisioner or only via the phones web interface?

  14. Half of the phones on one of my accounts lost all their Combo Key settings!!

    in Product Discussion

    Posted

    29 minutes ago, Karl Stallknecht said:

    Did you by any chance re-assign phones or change MAC addresses on devices? Doing this will wipe out anything set in advanced provisioner.

    I re-assigned a device last week, but it was only one and I factory reset it first. I didn’t do anything yesterday to these devices (at least not that I could think of). Would there be a log anywhere which would show when this occurred?

    6 minutes ago, Logicwrath said:

    If you rename the device or change any device settings in the UI it will wipe out the advanced provisioner profile.

    Now that I think about it, I did add “STRP” to a few accounts last night in the UI!

  15. Half of the phones on one of my accounts lost all their Combo Key settings!!

    in Product Discussion

    Posted

    Hi, 

    Not sure what happened, but this morning a received 5 calls from one account saying they lost all their combo key settings (the main default line worked). I have no idea what could have triggered this or why those particular users.

    I have been receiving many "loss of registration" e-mail alerts as well lately which is also a concern.

    Any thoughts on this would be greatly appreciated, especially since i"m worried it could continue happening.

    The devices are Yealink T46S's

     

  16. Set up 2nd Main number with own Callflow

    in Product Discussion

    Posted

    Thanks a million for your explanation, I haven’t tried it out yet, but it makes sense. I’ll delete the incoming call handling in SmartPBX and rebuild both call flows in Advanced Callflows.

    Is there a way to test out callflows/new configurations in a text environment instead of my live accounts? Every time I try to experiment with different options I get a pop up saying my bill is going to change. It makes it hard to play around with the system. 

  18. Set up 2nd Main number with own Callflow

    in Product Discussion

    Posted

    I'm getting a bit closer but still have some issues. In my test scenario the Users don't have devices so their ext defaults to VM

    In SmartPBX>Main Number>Incoming Call Handling, when choosing Virtual Receptionist>Main Menu 

    I could choose "Press 1 for USER", and when a caller press's "1" it goes straight to the Users VM since their isn't a device associated.

    BUT, in the attached CallFlow if a caller press's "1" the call disconnects, it will only go to VM if "Press 1" is assigned to a VM.

    Is there perhaps something built into the Main Number section in SmartPBX?

     

     

    2nd Incoming Call Handling Callflow.PNG

  20. Set up 2nd Main number with own Callflow

    in Product Discussion

    Posted

    Hello,

    I have a customer who would like to add another "Main Number" to his account but have its own callflow.

    Currently their main number is set up in SmartPBX via "Incoming Call Handling", and under Virtual Receptionist by

    Main Menu I assign "Press1 for ..." and also set up the greeting.

     

    For the 2nd main number I went to advanced call flows added the new number then "Menu" but under Menu I only see an option

    for greetings. How do i add "Press1 for...."

     

    Also, could someone please advise if this is the correct to set up what I'm trying to accomplish.

     

    Thanks

  21. Calls to an extension started to go straight to VM!!

    in Product Discussion

    Posted

    As usual @esoare was super helpful! Still not sure why the devices stopped working correctly, but @esoare was able to guide me in fixing the issue. 

    If i recall correctly

    First I needed to delete the device from "Devices" in SmartPBX , then un-assign the device from the "User".  Then I added the device back in SmartPBX and settings in Advanced Provisioner.

    Finally I factory reset the device and let it provision itself, and Voila!

    (I"m still not sure what the best practice is for setting up a USER with multiple devices)

  24. Calls to an extension started to go straight to VM!!

    in Product Discussion

    Posted

    Ok,  So I thought this was resolved but... I was wrong.

    This is what happened. When the boss wanted to take a phone home before the closure I left his phone in his office and assigned one of the conference phones to his "user", so he  had 2 phones assigned to him.

    The newly added phone worked as his at home and still worked when he brought it back to office and I changed the "user" back to a conference phone.  But the boss's phone only works for outbound or picking up a parked call, but wont ring if part of ring group or transferred to. My bandage fix was swapping phones, changing the conference phone back to the boss by changing the "user", and changing the boss's phone to a conference room phone.

    Issue now is that the conference room phone now can't receive inbound calls.

    So basically adding a 2nd phone to same "User" seemed to have caused the issue

     

    Also, the secretary's phone still doesn't receive inbound calls, although I never added a 2nd phone to her "user" 

     

    When I try to dial directly the error on the yealink screen says "unable to comply"

    I"m not an expert in reading call logs but this looks kind of funny, not sure if that helps. 

    "custom_sip_headers": {},
    "disposition": "DELAYED NEGOTIATION",

     

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