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Mark Diaz

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Posts posted by Mark Diaz

  1. We have many multi-loc businesses with branch locations. We take an unused area code and assign each device at each branch a DID in that unused area code. Then we simply create a callflow to grab exts not in the account and prepend the number with the DID to route to a resource that loops back into the system. So all you need in each account is a custom callflow and resource. Easy Peasy :) Been working wonderfully.

    Here are the 2 docs as examples assuming the extensions are 6 digits (You can make the length whatever. Just make sure you fill in the DID with whatever to match 10 digits. in this example, i used a 9 as the filler) You can also create failover resources for your multiple zones.

    PUT /resources

     

    {

        "data": {

            "classifiers": {

                "unknown": {

                    "enabled": true,

                    "prefix": "+16739",

                    "suffix": ""

                }

            },

            "flags": [],

            "gateways": [

                {

                    "progress_timeout": 8,

                    "privacy_mode": "sip",

                    "server": "SERVER IP",

                    "channel_selection": "ascending",

                    "enabled": true,

                    "endpoint_type": "sip",

                    "force_port": false,

                    "invite_format": "route",

                    "port": 5060,

                    "skype_rr": true

                },

                {

                    "progress_timeout": 8,

                    "privacy_mode": "sip",

                    "server": "SERVER IP",

                    "channel_selection": "ascending",

                    "enabled": true,

                    "endpoint_type": "sip",

                    "force_port": false,

                    "invite_format": "route",

                    "port": 5060,

                    "skype_rr": true

                }

            ],

            "media": {

                "audio": {

                    "codecs": []

                },

                "video": {

                    "codecs": []

                },

                "fax_option": false,

                "encryption": {

                    "enforce_security": false,

                    "methods": []

                }

            },

            "template_name": "Vinix East",

            "name": "Vinix East",

            "ignore_flags": false,

            "require_flags": false,

            "format_from_uri": false,

            "notes": "",

            "emergency": false,

            "enabled": true,

            "grace_period": 5,

            "rules": [],

            "weight_cost": 50

        }

    }

     

     

     

     

     

     

    PUT /callflows

     

    {

        "data": {

            "flow": {

                "data": {

                    "caller_id_type": "internal",

                    "ignore_early_media": false,

                    "outbound_flags": [],

                    "use_local_resources": true

                },

                "module": "resources",

                "children": {}

            },

            "numbers": [],

            "patterns": [

                "^(\\d{6})$"

            ],

            "ui_is_main_number_cf": false,

            "name": "INTERNAL MULTI-LOC CF",

            "contact_list": {

                "exclude": false

            }

        }

    }

     

  2. 15 hours ago, Karl Stallknecht said:

    Awesome write up, thanks! But that still leaves me wondering, what is the advantage of using this over the Netgear modem? We use the Netgear ones and if there is a better solution we would be interested, but so far we haven't had a need for something else since we have no issues with the Netgear ones.

     

    Also, out of curiosity where are you getting your SIMs from?

    So the advantages for us are the separate network topology. Having a device inline to a users network isn't ideal for a business (IMHO). Having the ability to place them anywhere physically for a better cell signal is a huge plus for us.  And because these are weather proof, we can even mount them outside for optimal signal. In addition, we can do virtually anything we want with it from a software perspective, like traffic shaping etc at the device level. Yes you can do it at the firewall level as well, but IMHO this allows you to compartmentalize the configs rather than bunch them into a single device. And finally, we've had a much better experience with the radios in these devices over the Netgear and others. Our previous tests provided us an up to 30% better signal overall when tested.

    Sims: T-Mobile pretty much gives them away like candy on Halloween. You can just call and ask them or drop into a T-Mo store. They can hook you up. :)

  3. Hi 2600Hz Fans!

    I would like to share with you all our experiences with the MikroTik wAP LTE kit and SXT LTE kit - Both the US versions. I have tested many others however we found these to be the best in class from a price and performance perspective.

    Found below respectively

    https://mikrotik.com/product/wap_ac_lte_kit

    https://mikrotik.com/product/sxt_lte_kit

    From a performance perspective, the features we liked :

    LTE Category 4 (150Mbps Downlink, 50Mbps Uplink)
    LTE FDD bands 1 (2100MHz) / 2 (1900MHz) / 3 (1800MHz) / 7 (2600MHz) / 8 (900 MHz) / 20 (800MHz)
    LTE TDD bands 38 (2600MHz) / 40 (2300MHz)

    Both are "weatherproof".. Which we can attest to in South Florida rain storms and such.

    The wAP LTE has one ethernet and the SXT LTE has 2.

    The wAP also can act a wifi AP suporting 802.11b/g/n

    The SXT LTE can also support 2 micro SIMs

    A huge plus for us is that they are PoE and can be installed outside of a building or even a window to get the best possible signal.

    Getting up and going is as simple as adding the configuring an APN and applying to the mikrotik LTE config after popping in your active T-Mobile SIM:

    image.png

    image.png

    image.png

    Depending on weather and other usual signal impediments, we can usually avg 20Mbps up and down. As a test we connected a satellite office with ability to keep 10 SIP calls active with MOS scores over 4 consistently. Also streaming our video conferencing service with adequate bandwidth stability to keep a good conversion live for several hours.

    Clearly, these do not have the simplicity of the The NETGEAR LTE Modem 2120. They require you have firewall basic knowledge to configure a port on whatever firewall you're using to act as a fail over. However these days I believe that's pretty standard in basic configurations. But once you have that, it simply acts as another provider link. You could even plug this directly into your laptop, get an IP and start using data. It also has tons of functionality, such as custom scripting (for notifications via email, SMS, api. whatever). And the price is very competitive. I grab ours off Amazon or Streakwave.

    Hope this helps anyone interested in deploying 2600Hz SIMs with their new T-Mobile partnership! It's absolutely a great fail over solution and look forward to deploying more into production in the future.  Happy to answer any questions anyone may have. Long live KAZOO!

  4. On 2/13/2018 at 3:03 PM, kevin@m2sintegration.com said:

    To whom it may concern, 

    We are trying to connect an Algo 8028 Sip device to a customer of ours and we cant seem to get it to work. The Customer is L&M. I have tried to create this device as a VOIP Device as well as a SIP URI and a Softphone with no connection from any of them. I do not see a BYOD option. I have entered in the SIP credentials, authentication ID and password. I gave the doorbox an extension of 555 and set it to dial 500 which is my main callflow group. When I press the doorphone button I hear ringing, but the phones are not. Has anyone ever set one of these up before and if so can you guide me into doing this? 

    algopic.PNG

    Sorry I'm a tad late to this post. However, we have Algo in the field and if you're still having issues I'd be happy to tap one of my peeps for a sample of their configuration. 

  5. On 12/5/2017 at 2:55 PM, Jack Noe said:

    Thanks for the quick response

    Really appreciate it! 

    Low chill is 2  and Triplet is 11

     

    I am not so familiar, once i put in internal and external into those fields in the callfow-device, where do i upload this file you are showing me?  

     

     

     

     

     

    You can either upload it via FTP/SFTP/TFTP/HTTP provisioning, which Polycom has a great PDF guide to get you started: http://support.polycom.com/global/documents/support/setup_maintenance/products/voice/How_to_Provision.pdf

     

     or just upload it into the GUI:

    image.png

     

    OR if you're using the 2600hz provisioner, you can add this file in the device, under settings. You'll have to place it somewhere for the provisioner to tell the phone to retrieve:

    image.png

     

    Hope  this helps! :)

     

  6. 2 hours ago, Tuly said:

    I never used the custom config file, do I need to create a file and host it on a web server or just type it in there?

     

    Edit: i see its a URL

    You can also download the current config, edit it then upload it back via the Polycom GUI for quick changes if you do not want to setup a provisioning server :)

  7. On 11/14/2017 at 5:10 PM, hIGH_aND_mIGHTY said:

    I've setup a syslog server and added relevant changes to a tgp600 config. Once provisioned I get data but not nearly as much as I would have expected.

    Firmware version: 05.000
    Relevant config settings

    ## Logging Settings
    SYSLOG_ADDR="*our server url*"
    SYSLOG_PORT="*the port we use*"

    LOGGING_LEVEL_DNS="6"
    LOGGING_LEVEL_NW1="6"
    LOGGING_LEVEL_FILE="6"
    LOGGING_LEVEL_SIP="6"
    LOGGING_LEVEL_TR069="6"
    LOGGING_LEVEL_STUN="6"
    LOGGING_LEVEL_NW2="6"
    LOGGING_LEVEL_CFGPARSE="6"
    SYSLOG_OUT_START="Y"

    -------------------------------------

    I was expecting information on SIP calls and a ton more other messages. Instead I only get about 4 different types of messages and only one of them with any kind of regularity.

    CFGRENEWDL: config:NUM_PLAN_PICKUP_GROUP[].
    crond: crond: USER root pid 854 cmd broadcasttime -i 30 (This pops up once a minute)
    shutdown: shutting down for system reboot
    init: Switching to runlevel: 6

    Does anyone have tgp600 syslog experience? With our grandstreams logging we get a ton of data to the same syslog server.

    You're might want to consider sniffing packets on the network to the device also. This way you don't have to worry if the phone is lying to you :) 

  8. 17 hours ago, sporkman said:

    When brining in a new phone and having issues, is there a recommended version of the Polycom software we should be starting with?  I see the most current if 5.6, and there seem to be quite a few 5.5.x releases.  What version does the provisioning server serve up and when (if ever) do you push upgrades?

    Of note, a phone I"m working with now in the lab is at 5.4.0.5841, which is relatively old and I'm wondering if this is why I see the phone complaining about invalid params in kazoo.cfg - perhaps the platform is too far ahead of the phone

     

    Currently the latest QA tested firmware and used in provisioner 5.5.0.22173 - hope that helps :)

  9. 5 hours ago, SPC-Tim said:

    @Mark Diaz

    I spoke to a Tier 1 rep over there at the time this question was asked. I no longer have Digium phones on site to test but :( if you are able to register them can you please share a screenshot of the configuration?

    Surely! I will provide that tomorrow when I get to the office :) ... stay tuned

     

  10. SPC-Tim's method would certainly work! If you wanted to be fancy about it you could always create a macro in the config that provided a button to select during xfer that placed the ** in front of the ext/blf selection, effectively saving you 1 button press :D If you'd like I could show you a config example.

  11. On 7/28/2017 at 10:50 AM, Sergey K said:

    Hi All,

    Does anyone use this phones with kazoo platform? I have 5 phones, but I can see that it unregister couple time per day. Is anyone experienced any issue with this phones? 

    I use these phones in my home. Reg Expiry on the phone is set to 360. I have not had any issues with de-registrations. :)

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