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brandonb@persephone.io

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Everything posted by brandonb@persephone.io

  1. Hey Darren - so we were poking around at system media and came across the temporal-menu.wav file which seems to solve our problem here (assuming we could activate!).  It is tied to the cf_temporal_route document.  Here is the text of the recording: "To mark the office as open, press 1. To mark the office as closed, press 2. To resume normal operation, press 3." I can't seem to find where this is mapped or how to access, but the code seems to be built out here?  Maybe we just need to create the button and link?
  2. Yeah, this is one we've dealt with for some time.  A toggle would be ideal, but it seems like maybe since there are technically three states (time based, forced on, forced off), the toggle doesn't work?  Maybe a pivot would be a good temp solution until someone can do a pull request or get updated, but an easy subscribe to BLF for this with a toggle would be great.  A lot of times what we do is just build a custom menu with a custom voice recording "Hi, welcome to the acme inc call controller.  Press one to turn your phones off, press two to turn on holidays, press three to reset them, blah, blah".  
  3. Ahh yeah - this is a fun hidden thing. :)  So to do that, just set another callflow to have 0 as the extension, and then it WILL actually work to do this. We stumbled upon it by accident one day!
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