Robert Camisa

That sounds like a bug, logging out of the portal and logging back in again. A few issues I've had were resolved that way. If that doesn't work, open a ticket. 

I'm testing with one phone. I haven't has an issue with assigning it or unassigning it to a user. What I ended up doing to make it work the way I wanted it to. I created a new user and assigned the mobile to the new user. I unassigned my DID to my desk phone. I created a call flow with my DID and sent it to a group with 2 users, my desk phone and the mobile phone. Prior to doing this when I called the mobile or desk number both devices rang. Now when my DID is called both devices ring, when the mobile number is called only the mobile device rings. There now going to the proper VM boxes as well. I'm still testing it, trying to figure out time of day in the call flow so the mobile stops ringing at a certain time when the desk DID is called.  I had opened a ticket about transfer, the reply to my ticket is below. We have not yet exposed managing dial code features like transfer in the UI.The functionality exists in the backend. Here are the docs for setting them up using API requests. (what the UI component when built will also use) https://docs.2600hz.com/dev/applications/konami/doc/transfer/ https://docs.2600hz.com/dev/applications/crossbar/doc/metaflows/ Calls with a 2600hz mobile phone are not using some add on app but a normal direct call through the cellular network. Much better audio quality than services that have calls go through an app. There may eventually be an app that integrates other features of kazoo on the phone like voicemail. But really that is already available using the web UI, User Portal.

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