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Resource Library: Monster UI Apps for KAZOO
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Posts posted by Ahmed
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@romana If you use HT802 / HT 812 ATA devices for the phone/Fax option with provisinor HT704 config does the current firmware status changes /downgrades ?
Thanks
Ahmed
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Thanks @Ryan for your valuable feedback and suggestion.
I open the support ticket and they were able to help with part of the issue. The support technician mentioned to unlock the device for provisioning. However, I did it in two separate accounts / devices and it did not work for me ... but it is working now and I am grateful.
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I use SmartPBX (Users/Devices), Advance Provisioner to create / delete the device and did not know about Call Flow manager (cool). I did use advance provisioner to view kazoo.cfg configuration files. I notice that not all configuration were in the kazoo.cfg file / ip-335, so in failover senario the ip-335 will not change the zone. I just want to make sure if that is correct or I need to manually import the configuration with secondary register. Some people noted in the forum of inheritance issue in provisioner and I am new to the platform ... wanted to confirm.
reg.1.server.1.register = "1" reg.1.server.1.address = "us-central.aquafone.com" reg.1.server.1.port = "0" reg.1.server.1.expires = "360" reg.1.server.1.transport = "DNSnaptr" reg.1.server.2.register = "0" # does it not suppose to use us-west.aquafone.com" for redundency reg.1.server.2.address = "" reg.1.server.2.port = "" reg.1.server.2.expires = "" reg.1.server.2.transport = ""
- Do you have any how-to on advance call flow apps or articles in the forum.
Thanks
Ahmed
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I use SmartPBX (Users/Devices), Advance Provisioner to create / delete the device and did not know about Call Flow manager (cool). I did use advance provisioner to view kazoo.cfg configuration files. I notice that not all configuration were in the kazoo.cfg file / ip-335, so in failover senario the ip-335 will not change the zone. I just want to make sure if that is correct or I need to manually import the configuration with secondary register. Some people noted in the forum of inheritance issue in provisioner and I am new to the platform ... wanted to confirm.
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000007.410|log |*|03|---------- Initial log entry ----------
000007.412|so |*|03|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=A Region=
000007.412|so |*|03|Platform: Interface eth0 MAC=0004f2659a78
000007.412|so |*|03|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
000007.412|so |*|03|Platform: Updater=5.0.14.0580 13-Jul-18 14:47
000007.412|so |*|03|Application, main: Label=SIP, Version=Mink 4.0.14.1580 13-Jul-19 16:48
000007.412|so |*|03|Application, main: P/N=3150-11530-409
000007.412|rdisk|*|03|RAM disk created, size: 4,194,304 bytes
000007.412|ocsp |*|03|O.C.S.P. Enabled = 0
000007.414|tls |*|03|Initial log entry. Current logging level 4
000007.452|pmt |*|03|Initial log entry. Current logging level 4
000007.454|wdog |*|03|Initial log entry. Current logging level 4
000007.454|ethf |*|03|Initial log entry. Current logging level 4
000007.454|hw |*|03|Initial log entry. Current logging level 4
000007.454|ares |*|03|Initial log entry. Current logging level 4
000007.454|dns |*|03|Initial log entry. Current logging level 4
000007.454|cfg |*|03|Initial log entry. Current logging level 4
000007.456|dot1x|*|03|Initial log entry. Current logging level 4
000007.460|cfg |5|03|RT|Error installing DHCP event hook.
000007.516|lic |*|03|Initial log entry. Current logging level 4
000007.556|curl |*|03|Initial log entry. Current logging level 4
000007.556|utilm|*|03|Initial log entry. Current logging level 4
000007.556|copy |*|03|Initial log entry. Current logging level 4
000007.556|rtos |*|03|Initial log entry. Current logging level 4
000007.556|sec |*|03|Initial log entry. Current logging level 4
000007.558|so |*|03|Configuration files:
000007.620|log |*|03|Log render level set to 1
000007.680|srtp |*|03|Initial log entry. Current logging level 4
000007.682|res |*|03|Initial log entry. Current logging level 4
000007.684|httpa|*|03|Initial log entry. Current logging level 4
000007.684|lldp |*|03|Initial log entry. Current logging level 4
000007.684|cdp |*|03|Initial log entry. Current logging level 4
000007.686|sys |*|03|Initial log entry. Current logging level 4
000007.726|ssps |*|03|Initial log entry. Current logging level 4
000010.052|so |*|03|System Info Reports:
000010.052|so |*|03| CPU is TNETV1055/C55x, rev 2 running at 150.000MHz with memory at 125.000MHz.
000010.052|so |*|03| Board is identified as PolycomSoundPointIP-SPIP_335.
000010.052|so |*|03| DRAM_LO: 0x94000000. DRAM_SIZE: 32 MB
000010.052|so |*|03| Clocks are VBUSP: 125.000MHz, VBUS: 75.000MHz, USB: 25.000MHz, LCD: 125.000MHz, DSP: 100.000MHz.
000010.052|so |*|03| NOR flash detected is 9
000010.052|key |*|03|Initial log entry. Current logging level 4
000010.054|httpd|*|03|Initial log entry. Current logging level 4
000010.054|poll |*|03|Initial log entry. Current logging level 4
000010.056|push |*|03|Initial log entry. Current logging level 4
000010.056|poll |*|03|Initial log entry. Current logging level 4
000010.056|poll |*|03|Initial log entry. Current logging level 4
000010.056|poll |*|03|Initial log entry. Current logging level 4
000010.056|poll |*|03|Initial log entry. Current logging level 4
000010.056|poll |*|03|Initial log entry. Current logging level 4
000010.056|ht |*|03|Initial log entry. Current logging level 4
000010.056|dbuf |*|03|Initial log entry. Current logging level 4
000010.060|ssps |*|03|Application, comp. 1: Label=PolyDSP Titan Mem1 FS10, Version=6.1.1.0010 11-Jul-12 19:00
000010.060|ssps |*|03|Application, comp. 1: P/N=3150-11580-611.
000010.060|pps |*|03|Initial log entry. Current logging level 4
000010.060|sip |*|03|Initial log entry. Current logging level 4
000010.062|ptt |*|03|Initial log entry. Current logging level 4
000010.300|so |*|03|Using TCP IP Media Port, configured initial RTP port 2222
000010.316|sshc |*|03|Initial log entry. Current logging level 4
000010.322|cmp |*|03|Initial log entry. Current logging level 4
000010.322|wmgr |*|03|Initial log entry. Current logging level 4
000010.328|slog |*|03|Initial log entry. Current logging level 3
000010.524|app1 |*|03|Initial log entry. Current logging level 4
000010.524|app1 |4|03|Default StatusBar is disabled
000010.526|app1 |4|03|mb.main.home parameter is empty
000010.530|mb |*|03|Initial log entry. Current logging level 4
000010.584|ldap |*|03|Initial log entry. Current logging level 4
000010.584|ldap |4|03|cDynamicData::cDynamicData:cDynamicData:Failed
000010.602|efk |*|03|Initial log entry. Current logging level 4
000010.644|app1 |4|03|[AppUserLoginC::Init]:flushing user cache file failed
000011.036|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
000022.446|cfg |*|03|RT|cfgRtNetInterfaceUpdate: Network not initialized
000026.954|cfg |*|03|RT|Do not do DHCP VLAN Discovery.
000026.958|sys |*|03|0x958685e0 (tDhcpcStateTask): arp_check: No reply, addr not used
000102.966|cfg |*|03|RT| Phone IP address is 192.168.29.253.
000102.966|cfg |*|03|RT| Subnet mask is 255.255.255.0.
000102.966|cfg |*|03|RT| Gateway address is 192.168.29.1.
000102.966|cfg |*|03|RT| DNS server is 8.8.8.8.
000102.966|cfg |*|03|RT| DNS alternate server is 192.168.29.1.
000102.966|cfg |*|03|RT| DNS domain is Home.
000102.968|dns |*|03|DNS resolver servers are '8.8.8.8' '192.168.29.1'
000102.968|dns |*|03|DNS resolver search domain is 'Home'
000102.970|cfg |*|03|RT|Primary IP changed to 192.168.29.253 subnet mask 255.255.255.0
000102.970|cfg |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
000102.970|cfg |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
000102.972|cfg |*|03|RT| Phone IP address is 192.168.29.253.
000102.972|cfg |*|03|RT| Subnet mask is 255.255.255.0.
000102.972|cfg |*|03|RT| Gateway address is 192.168.29.1.
000102.974|cfg |*|03|RT| DNS server is 8.8.8.8.
000102.974|cfg |*|03|RT| DNS alternate server is 192.168.29.1.
000102.974|cfg |*|03|RT| DNS domain is Home.
000103.000|so |*|03|Network initialized. Starting network tasks.
000103.002|log |*|03|Install file upload callback for 'so'000103.044|so |4|03|Could not find IP address for SNTP server. 86400
000103.064|sip |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 63.064 sec.
000103.094|app1 |5|03|Corporate directory instance does not exists.
000111.926|copy |*|03|Server 'ztp.polycom.com' said '0004f2659a78.cfg' is not present
000111.928|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000114.016|cfg |5|03|Prov|Cannot remove file /ffs0/init.mac.
000114.082|cfg |*|03|Prov|Starting to update 2345-12375-001.sip.ld
000116.130|copy |*|03|Server 'ztp.polycom.com' said '2345-12375-001.sip.ld' is not present
000116.146|cfg |*|03|Prov|Starting to update sip.ld
000118.234|copy |*|03|Server 'ztp.polycom.com' said 'sip.ld' is not present
000118.666|copy |*|03|Server 'ztp.polycom.com' said '0004f2659a78-phone.cfg' is not present
000118.666|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000120.666|copy |*|03|Server 'ztp.polycom.com' said '0004f2659a78-web.cfg' is not present
000120.666|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000122.762|copy |*|03|Server 'ztp.polycom.com' said '000000000000-license.cfg' is not present
000124.852|copy |*|03|Server 'ztp.polycom.com' said '0004f2659a78-license.cfg' is not present
000124.900|cfg |*|03|Prov|Setting device parameters from configuration files.
000125.208|cfg |*|03|RT| Phone IP address is 192.168.29.253.
000125.208|cfg |*|03|RT| Subnet mask is 255.255.255.0.
000125.208|cfg |*|03|RT| Gateway address is 192.168.29.1.
000125.208|cfg |*|03|RT| DNS server is 8.8.8.8.
000125.208|cfg |*|03|RT| DNS alternate server is 192.168.29.1.
000125.208|cfg |*|03|RT| DNS domain is Home.
000125.210|cfg |*|03|RT| Phone IP address is 192.168.29.253.
000125.210|cfg |*|03|RT| Subnet mask is 255.255.255.0.
000125.210|cfg |*|03|RT| Gateway address is 192.168.29.1.
000125.210|cfg |*|03|RT| DNS server is 8.8.8.8.
000125.210|cfg |*|03|RT| DNS alternate server is 192.168.29.1.
000125.210|cfg |*|03|RT| DNS domain is Home.
000125.210|cfg |*|03|Prov|Finished updating configuration
000125.228|copy |4|03|Configuration of URL failed
000125.246|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
000125.250|copy |4|03|Configuration of URL failed
000125.268|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
000125.288|copy |4|03|Configuration of URL failed
000125.292|copy |4|03|Configuration of URL failed
000125.294|cfg |4|03|Prov|Download of master configuration file failed
000125.294|cfg |4|03|Prov|Trying to boot from existing configuration
000125.304|cfg |4|03|Prov|Not setting device parameters since configuration was not updated.
000125.304|cfg |*|03|Prov|Finished updating configuration
000125.314|copy |4|03|Configuration of URL failed
000125.314|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = 8
000125.344|copy |4|03|Configuration of URL failed
000125.344|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = 8
000125.454|copy |4|03|Configuration of URL failed
000125.458|copy |4|03|Configuration of URL failed
000125.460|cfg |4|03|Prov|Download of master configuration file failed
000125.460|cfg |4|03|Prov|Trying to boot from existing configuration
000125.470|cfg |4|03|Prov|Not setting device parameters since configuration was not updated.
000125.470|cfg |*|03|Prov|Finished updating configuration
000416.432|copy |4|03|Configuration of URL failed
000416.450|cfg |4|03|Web|[cfgSaProcessRequestC] Failed to download language file from provisioning server, request path Website_dictionary_language_en-us.xml
000416.452|utilm|4|03|uBLFCompressed: File /ffs0/languages/Website_dictionary_language_en-us.xml.zzz does not exist or is empty
000416.452|cfg |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in cache
000416.454|cfg |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in phone flash
000446.416|cfg |*|03|RT|Changed prov general
000446.418|cfg |*|03|RT| Phone IP address is 192.168.29.253.
000446.418|cfg |*|03|RT| Subnet mask is 255.255.255.0.
000446.418|cfg |*|03|RT| Gateway address is 192.168.29.1.
000446.418|cfg |*|03|RT| DNS server is 8.8.8.8.
000446.418|cfg |*|03|RT| DNS alternate server is 192.168.29.1.
000446.420|cfg |*|03|RT| DNS domain is Home.
000450.874|cfg |*|03|Prov|Starting to update
000451.170|cfg |*|03|Prov|Updating the Updater
000451.180|cfg |*|03|Prov|Image has been changed
000451.850|copy |*|03|Server 'firmwares.zswitch.net' said 'polycom/overrides/0004f2659a78-phone.cfg' is not present
000451.852|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000451.974|copy |*|03|Server 'firmwares.zswitch.net' said 'polycom/overrides/0004f2659a78-web.cfg' is not present
000451.974|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000452.118|copy |*|03|Server 'firmwares.zswitch.net' said 'polycom/licenses/000000000000-license.cfg' is not present
000452.256|copy |*|03|Server 'firmwares.zswitch.net' said 'polycom/licenses/0004f2659a78-license.cfg' is not present
000452.266|cfg |*|03|Prov|Provisioning needs to reboot to upgrade image(s)
000452.268|app1 |*|03|Manual Reboot
000452.390|cfg |*|03|Prov|Finished updating configuration
000452.822|so |*|03|SoNcasC::procMsg: Client service shutdown complete
000456.322|wdog |*|03|Watchdog Expired: tSupObjs
000007.528|log |*|03|---------- Initial log entry ----------
000007.530|so |*|03|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=A Region=
000007.530|so |*|03|Platform: Interface eth0 MAC=0004f2659a78
000007.530|so |*|03|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
000007.532|so |*|03|Platform: Updater=5.0.14.0580 13-Jul-18 14:47
000007.532|so |*|03|Application, main: Label=SIP, Version=Mink 4.0.14.1580 13-Jul-19 16:48
000007.532|so |*|03|Application, main: P/N=3150-11530-409
000007.532|rdisk|*|03|RAM disk created, size: 4,194,304 bytes
000007.532|ocsp |*|03|O.C.S.P. Enabled = 0
000007.532|tls |*|03|Initial log entry. Current logging level 4
000007.572|pmt |*|03|Initial log entry. Current logging level 4
000007.574|wdog |*|03|Initial log entry. Current logging level 4
000007.574|ethf |*|03|Initial log entry. Current logging level 4
000007.574|hw |*|03|Initial log entry. Current logging level 4
000007.574|ares |*|03|Initial log entry. Current logging level 4
000007.574|dns |*|03|Initial log entry. Current logging level 4
000007.574|cfg |*|03|Initial log entry. Current logging level 4
000007.576|dot1x|*|03|Initial log entry. Current logging level 4
000007.580|cfg |5|03|RT|Error installing DHCP event hook.
000007.636|lic |*|03|Initial log entry. Current logging level 4
000007.676|curl |*|03|Initial log entry. Current logging level 4
000007.676|utilm|*|03|Initial log entry. Current logging level 4
000007.676|copy |*|03|Initial log entry. Current logging level 4
000007.676|rtos |*|03|Initial log entry. Current logging level 4
000021.598|cfg |*|03|RT|cfgRtNetInterfaceUpdate: Network not initialized
000032.106|cfg |*|03|RT|Do not do DHCP VLAN Discovery.
000032.106|cfg |*|03|RT| Phone IP address is 192.168.29.253.
000032.108|cfg |*|03|RT| Subnet mask is 255.255.255.0.
000032.108|cfg |*|03|RT| Gateway address is 192.168.29.1.
000032.108|cfg |*|03|RT| DNS server is 8.8.8.8.
000032.108|cfg |*|03|RT| DNS alternate server is 192.168.29.1.
000032.108|cfg |*|03|RT| DNS domain is Home.
000032.108|cfg |*|03|RT| GMT offset is -21600 seconds.
000032.110|dns |*|03|DNS resolver servers are '8.8.8.8' '192.168.29.1'
000032.110|dns |*|03|DNS resolver search domain is 'Home'
000032.112|cfg |*|03|RT|Primary IP changed to 192.168.29.253 subnet mask 255.255.255.0
000034.082|copy |*|03|Server 'p.aquafone.com' said '0004f2659a78.cfg' is not present
000034.084|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000034.404|cfg |5|03|Prov|Could not get application name
000034.800|copy |*|03|Server 'p.aquafone.com' said '0004f2659a78-phone.cfg' is not present
000034.802|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000034.940|copy |*|03|Server 'p.aquafone.com' said '0004f2659a78-web.cfg' is not present
000034.940|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000035.084|copy |*|03|Server 'p.aquafone.com' said '000000000000-license.cfg' is not present
000035.244|copy |*|03|Server 'p.aquafone.com' said '0004f2659a78-license.cfg' is not present
000007.042|log |*|03|---------- Initial log entry ----------
000007.044|so |*|03|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=A Region=
000007.044|so |*|03|Platform: Interface eth0 MAC=0004f2659a78
000007.044|so |*|03|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
000007.044|so |*|03|Platform: Updater=5.0.14.0580 13-Jul-18 14:47
000007.044|so |*|03|Application, main: Label=SIP, Version=Mink 4.0.14.1580 13-Jul-19 16:48
000007.044|so |*|03|Application, main: P/N=3150-11530-409
000007.044|rdisk|*|03|RAM disk created, size: 4,194,304 bytes
000007.046|ocsp |*|03|O.C.S.P. Enabled = 0
000007.046|tls |*|03|Initial log entry. Current logging level 4
000007.086|pmt |*|03|Initial log entry. Current logging level 4
000007.086|wdog |*|03|Initial log entry. Current logging level 4
000007.088|ethf |*|03|Initial log entry. Current logging level 4
000007.088|hw |*|03|Initial log entry. Current logging level 4
000007.088|ares |*|03|Initial log entry. Current logging level 4
000007.088|dns |*|03|Initial log entry. Current logging level 4
000007.088|cfg |*|03|Initial log entry. Current logging level 4
000007.090|dot1x|*|03|Initial log entry. Current logging level 4
000007.092|cfg |5|03|RT|Error installing DHCP event hook.
000007.150|lic |*|03|Initial log entry. Current logging level 4
000007.190|curl |*|03|Initial log entry. Current logging level 4
000007.190|utilm|*|03|Initial log entry. Current logging level 4
000007.190|copy |*|03|Initial log entry. Current logging level 4
000007.190|rtos |*|03|Initial log entry. Current logging level 4
000007.190|sec |*|03|Initial log entry. Current logging level 4
000007.192|so |*|03|Configuration files: tag.cfg
000007.192|so |*|03|Configuration file "tag.cfg" SHA1 digest: D49D9EFC3E9B9CA0E0F17F5F92D3B1CD37AB4D6F
000007.236|log |*|03|Log render level set to 1
000007.304|srtp |*|03|Initial log entry. Current logging level 4
000007.306|res |*|03|Initial log entry. Current logging level 4
000007.308|httpa|*|03|Initial log entry. Current logging level 4
000007.308|lldp |*|03|Initial log entry. Current logging level 4
000007.308|cdp |*|03|Initial log entry. Current logging level 4
000007.310|sys |*|03|Initial log entry. Current logging level 4
000007.350|ssps |*|03|Initial log entry. Current logging level 4
000009.676|so |*|03|System Info Reports:
000009.676|so |*|03| CPU is TNETV1055/C55x, rev 2 running at 150.000MHz with memory at 125.000MHz.
000009.676|so |*|03| Board is identified as PolycomSoundPointIP-SPIP_335.
000009.676|so |*|03| DRAM_LO: 0x94000000. DRAM_SIZE: 32 MB
000009.676|so |*|03| Clocks are VBUSP: 125.000MHz, VBUS: 75.000MHz, USB: 25.000MHz, LCD: 125.000MHz, DSP: 100.000MHz.
000009.676|so |*|03| NOR flash detected is 9
000009.676|key |*|03|Initial log entry. Current logging level 4
000009.678|httpd|*|03|Initial log entry. Current logging level 4
000009.680|poll |*|03|Initial log entry. Current logging level 4
000009.680|push |*|03|Initial log entry. Current logging level 4
000009.680|poll |*|03|Initial log entry. Current logging level 4
000009.680|poll |*|03|Initial log entry. Current logging level 4
000009.680|poll |*|03|Initial log entry. Current logging level 4
000009.680|poll |*|03|Initial log entry. Current logging level 4
000009.680|poll |*|03|Initial log entry. Current logging level 4
000009.680|ht |*|03|Initial log entry. Current logging level 4
000009.680|dbuf |*|03|Initial log entry. Current logging level 4
000009.684|ssps |*|03|Application, comp. 1: Label=PolyDSP Titan Mem1 FS10, Version=6.1.1.0010 11-Jul-12 19:00
000009.684|ssps |*|03|Application, comp. 1: P/N=3150-11580-611.
000009.684|pps |*|03|Initial log entry. Current logging level 4
000009.684|sip |*|03|Initial log entry. Current logging level 4
000009.686|ptt |*|03|Initial log entry. Current logging level 4
000009.916|so |*|03|Using TCP IP Media Port, configured initial RTP port 2222
000009.934|sshc |*|03|Initial log entry. Current logging level 4
000009.938|cmp |*|03|Initial log entry. Current logging level 4
000009.938|wmgr |*|03|Initial log entry. Current logging level 4
000009.946|slog |*|03|Initial log entry. Current logging level 3
000010.140|app1 |*|03|Initial log entry. Current logging level 4
000010.140|app1 |4|03|Default StatusBar is disabled
000010.142|app1 |4|03|mb.main.home parameter is empty
000010.146|mb |*|03|Initial log entry. Current logging level 4
000010.198|ldap |*|03|Initial log entry. Current logging level 4
000010.198|ldap |4|03|cDynamicData::cDynamicData:cDynamicData:Failed
000010.218|efk |*|03|Initial log entry. Current logging level 4
000010.270|app1 |4|03|[AppUserLoginC::Init]:flushing user cache file failed
000010.654|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
000021.878|cfg |*|03|RT|cfgRtNetInterfaceUpdate: Network not initialized
000024.386|cfg |*|03|RT|Do not do DHCP VLAN Discovery.
000024.388|cfg |*|03|RT| Phone IP address is 192.168.29.253.
000024.388|cfg |*|03|RT| Subnet mask is 255.255.255.0.
000024.388|cfg |*|03|RT| Gateway address is 192.168.29.1.
000024.388|cfg |*|03|RT| DNS server is 8.8.8.8.
000024.388|cfg |*|03|RT| DNS alternate server is 192.168.29.1.
000024.388|cfg |*|03|RT| DNS domain is Home.
000024.390|dns |*|03|DNS resolver servers are '8.8.8.8' '192.168.29.1'
000024.390|dns |*|03|DNS resolver search domain is 'Home'
000024.392|cfg |*|03|RT|Primary IP changed to 192.168.29.253 subnet mask 255.255.255.0
000024.392|cfg |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
000024.392|cfg |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
000024.418|sys |*|03|0x9586cbf0 (tDhcpcStateTask): arp_check: No reply, addr not used
000024.474|so |*|03|Network initialized. Starting network tasks.
000024.476|log |*|03|Install file upload callback for 'so'000024.500|sip |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 24.500 sec.
000024.512|app1 |5|03|Corporate directory instance does not exists.
000024.564|so |4|03|Could not find IP address for SNTP server. 86400
000024.734|copy |*|03|Server 'p3.zswitch.net' said '0004f2659a78-directory.xml' is not present
000024.742|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
000024.888|copy |*|03|Server 'p3.zswitch.net' said '000000000000-directory.xml' is not present
000024.896|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
000025.168|copy |*|03|Server 'p3.zswitch.net' said '0004f2659a78.cfg' is not present
000025.168|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000025.504|cfg |5|03|Prov|Could not get application name
000025.768|copy |*|03|Server 'p3.zswitch.net' said '0004f2659a78-phone.cfg' is not present
000025.770|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000025.916|copy |*|03|Server 'p3.zswitch.net' said '0004f2659a78-web.cfg' is not present
000025.916|cfg |4|03|Prov|Provisioning failed due to curl error code:22 and respCode:404
000026.076|copy |*|03|Server 'p3.zswitch.net' said '000000000000-license.cfg' is not present
000026.234|copy |*|03|Server 'p3.zswitch.net' said '0004f2659a78-license.cfg' is not present
000026.280|cfg |*|03|Prov|Setting device parameters from configuration files.
000026.308|cfg |*|03|Prov|Finished updating configuration
000026.650|copy |*|03|Server 'p3.zswitch.net' said '0004f2659a78-boot.log' is not present
000026.652|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1
000026.660|log |4|03|Failed to upload boot log on start up.
-
When you say the phone is not provisioning, what exactly do you mean? Does it reboot or show any sign of downloading config after you save the provisioning server?
- I create the device via auto provisioner process Devices SmartPBX
- Reset polycom Ip-335 to factory default
- Provisioner Server Setting - > provide information ->p.aquafone.com and use setting per 2600hz document/polycom. The successful devices rebooted, after providing provisioner server information; however, these several IP-335 devices did not reboot . Did not download the configuration
I'm not sure if it actually affects anything, but we always remove the default username and password from the provisioning server details on the phone just to be sure it doesn't conflict.
I will try this, but the 2600 polycom document mentions to leave the setting.
Did you check to see if your IP is banned?
- The IP is not banned
Are you using a custom config file?
- Standard configuration
I would not recommend the older SPIP phones. They are EOL and we've had weird issues with them over the years when it comes to provisioning. Your best bet is upgrading to the VVX series.
- I have 35 IP-335 phones that needs to be utilized. I am planning to be using Yealink are in process of order some demo units.
Is my Provider setting okay ? I have screen shot for reference. I was checking the kazoo.cfg file and notice that secondary server information is not inheriting even though they are configured in provider setting in AP.
reg.1.server.1.register = "1" reg.1.server.1.address = "us-central.aquafone.com" reg.1.server.1.port = "0" reg.1.server.1.expires = "360" reg.1.server.1.transport = "DNSnaptr" reg.1.server.2.register = "0" # does it not suppose to use us-west.aquafone.com" for redundency reg.1.server.2.address = "" reg.1.server.2.port = "" reg.1.server.2.expires = "" 360 reg.1.server.2.transport = "" DNSnaptr reg.1.lineKeys = "1"
-
@Karl Stallknecht per Rick G since you are the guru of polycom...Polycom IP-335 Device Does not register (Tried two phones)I have gone through community pages, but was not able to find information that can help me trouble shoot the issue with Polycom devices (in this case IP 335). I have provisioned several phones VX 310/IP-335 with no problem (the device reboot once I input provisioned device information :)), but now I cannot provision IP335 devices :( .Device Information (original)
Phone Information Phone Model SoundPoint IP 335 Part Number 2345-12375-001 Rev:A MAC Address 00:04:F2:65:9A:78 IP Address 192.168.29.253 UC Software Version 4.0.9.1191 BootROM Software Version 5.0.9.000 Upgrade Device SoftwareUpdated 1 (Did not fix)
Phone Information
Phone Model SoundPoint IP 335
Part Number 2345-12375-001 Rev:A
MAC Address 00:04:F2:65:9A:78
IP Address 192.168.29.253
UC Software Version 4.0.13.1445
BootROM Software Version 5.0.13.0801Updated 2 (Did not fix), Current Phone Software
Phone Information
Phone Model SoundPoint IP 335
Part Number 2345-12375-001 Rev:A
MAC Address 00:04:F2:65:9A:78
IP Address 192.168.29.253
UC Software Version 4.0.14.1580
BootROM Software Version 5.0.14.0580
What I have done so farI have reset the device several times to factory default following polycom guidelines from 2600hz https://forums.2600hz.com/forums/kazoo-platform-guides/getting-started/managing-devices/desk-phones/polycom-r26/I have upgraded the Ip-335 software to two different versions listed above.I have flushdns on my machineDelete and re-create device IP-335 on SmartPBX through Users and Devices section.When I put provisioning information on the IP-335Need to Confirm - Provider SettingI am a new and configured reseller branding and included information to Provider Setting on Advance Provisioner from DNS helper (all comes across as green). I miss configured something?As I try to troubleshoot the issue, I observer that I have all the setting in the Provider setting that are not inheriting properly. Please correct if mistaken.Kazoo.cfgThanksAhmed6 Attachments -
Is there a recommend billing software solutions that can integrate with 2600 hosted platform. I would appreciate your feedback
-
I have use provisioner to provision Polycom IP650, but received errors and did not include images that were their previously. if I use the 2600Hz provisioner and want to include background images can I do this? Or what would be the best way to do this? Any feedback on the errors would be appreciate it as well.
Followed the instructions below took few reboots, but phone got provisions with errors
https://community.2600hz.com/customer/portal/articles/1936402Phone Model SoundPoint IP 650
Part Number 2345-12600-001 Rev:Y
UC Software Version 4.0.9.0509
BootROM Software Version5.0.9.0001001320.942|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "feature.set" found, ignoring.
001320.942|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "feature.urlDialing.enabled.set" found, ignoring.
001320.942|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "feature.presence.enabled.set" found, ignoring.
001320.944|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "feature.enhancedFeatureKeys.enabled.set" found, ignoring.
001320.946|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Value "" for configuration parameter attendant.reg is invalid, ignoring
001320.948|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "softkey.feature.doNotDisturb" found, ignoring.
001320.966|so |*|03|soCodecConfig: Explicitly Adding codecG722 for PTT
001320.972|sip |*|03|SipUserRemove 0
001321.334|cfg |5|03|Prm|Parameter acd.reg requested type 0 but is of type 2
001321.386|cfg |5|03|Prm|Parameter acd.reg requested type 0 but is of type 2
001321.420|app1 |*|03|Ctx [0] Registered [false000012.464|cfg |5|03|Prm|Parameter acd.reg requested type 0 but is of type 2
000012.476|app1 |*|03|Ctx [0] Registered [false]
000012.478|app1 |5|03|Corporate directory instance does not exists.
000012.514|sip |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 12.514 sec.
000012.672|copy |*|03|Server 'p3.zswitch.net' said 'd3a8d3f64c23/182c82fc2f58/contacts/0004f2698b8a-directory.xml' is not present
000012.676|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
000012.722|app1 |4|03|OnEvNotifyBLF 4 Total 1, refresh 1 m_nTotalSpeedDial 1
000012.746|app1 |*|03|Ctx [0] Registered [true]
000012.790|copy |*|03|Server 'p3.zswitch.net' said 'Leaf.jpg' is not present
000012.796|res |4|03|[ResFinderC]: Download - Failed to download file Leaf.jpg, errno 0x380003.
000012.798|app1 |4|03|Background processing failed: (Leaf.jpg): (pResult->m_result != ResFinderFound): 1.
0425023535|copy |*|03|Server 'p3.zswitch.net' said 'd3a8d3f64c23/182c82fc2f58/contacts/000000000000-directory.xml' is not present
0425023535|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
0424214925|copy |*|03|Server 'p3.zswitch.net' said 'LeafEM.jpg' is not present
0424214925|res |4|03|[ResFinderC]: Download - Failed to download file LeafEM.jpg, errno 0x380003.
0424214925|app1 |4|03|Background processing failed: (LeafEM.jpg): (pResult->m_result != ResFinderFound): 1.
0424214926|so |5|03|[SoMediaSess:PpsCallStateIdle] Dialog session is not found
0424214926|cfg |*|03|Prov|Starting to update firmwares/polycom/current/2345-12600-001.sip.ld
0424214926|copy |*|03|Server 'p3.zswitch.net' said 'Sailboat.jpg' is not present
0424214926|res |4|03|[ResFinderC]: Download - Failed to download file Sailboat.jpg, errno 0x380003.
0424214926|app1 |4|03|Background processing failed: (Sailboat.jpg): (pResult->m_result != ResFinderFound): 1.
0424214927|copy |*|03|Server 'p3.zswitch.net' said 'SailboatEM.jpg' is not present
0424214927|res |4|03|[ResFinderC]: Download - Failed to download file SailboatEM.jpg, errno 0x380003.
0424214927|app1 |4|03|Background processing failed: (SailboatEM.jpg): (pResult->m_result != ResFinderFound): 1.
0424214927|copy |*|03|Server 'p3.zswitch.net' said 'Beach.jpg' is not present
0424214927|res |4|03|[ResFinderC]: Download - Failed to download file Beach.jpg, errno 0x380003.
0424214927|app1 |4|03|Background processing failed: (Beach.jpg): (pResult->m_result != ResFinderFound): 1.
0424214927|copy |*|03|Server 'p3.zswitch.net' said 'firmwares/polycom/overrides/0004f2698b8a-phone.cfg' is not present
0424214927|copy |*|03|Server 'p3.zswitch.net' said 'BeachEM.jpg' is not present
0424214927|res |4|03|[ResFinderC]: Download - Failed to download file BeachEM.jpg, errno 0x380003.
0424214927|app1 |4|03|Background processing failed: (BeachEM.jpg): (pResult->m_result != ResFinderFound): 1.
0424214927|copy |*|03|Server 'p3.zswitch.net' said 'firmwares/polycom/overrides/0004f2698b8a-web.cfg' is not present
0424214927|copy |*|03|Server 'p3.zswitch.net' said 'Palm.jpg' is not present
0424214927|res |4|03|[ResFinderC]: Download - Failed to download file Palm.jpg, errno 0x380003.
0424214927|app1 |4|03|Background processing failed: (Palm.jpg): (pResult->m_result != ResFinderFound): 1.
0424214927|copy |*|03|Server 'p3.zswitch.net' said 'firmwares/polycom/licenses/000000000000-license.cfg' is not present
0424214927|copy |*|03|Server 'p3.zswitch.net' said 'PalmEM.jpg' is not present
0424214927|res |4|03|[ResFinderC]: Download - Failed to download file PalmEM.jpg, errno 0x380003.
0424214927|app1 |4|03|Background processing failed: (PalmEM.jpg): (pResult->m_result != ResFinderFound): 1.
0424214928|copy |*|03|Server 'p3.zswitch.net' said 'firmwares/polycom/licenses/0004f2698b8a-license.cfg' is not present
0424214928|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Value "" for configuration parameter reg.1.server.2.port is invalid, ignoring
0424214928|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Value "" for configuration parameter reg.1.server.2.expires is invalid, ignoring
0424214928|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Value "" for configuration parameter reg.1.server.2.transport is invalid, ignoring. Valid values are:
0424214928|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: "UDPOnly"
0424214928|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: "TCPpreferred"
0424214928|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: "DNSnaptr"
0424214928|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: "TCPOnly"
0424214928|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: "TLS"
0424214928|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "voice.codecPref.set" found, ignoring.
0424214928|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "voice.volume.persist.handset.set" found, ignoring.
0424214928|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "voice.volume.persist.headset.set" found, ignoring.
0424214928|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "voice.volume.persist.handsfree.set" found, ignoring.
0424214928|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "feature.set" found, ignoring.
0424214928|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "feature.urlDialing.enabled.set" found, ignoring.
0424214928|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "feature.presence.enabled.set" found, ignoring.
0424214928|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "feature.enhancedFeatureKeys.enabled.set" found, ignoring.
0424214928|cfg |*|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Value "" for configuration parameter attendant.reg is invalid, ignoring
0424214928|cfg |4|03|Prm|d3a8d3f64c23/182c82fc2f58/kazoo.cfg: Unknown parameter "softkey.feature.doNotDisturb" found, ignoring.
0424214928|cfg |*|03|Prov|Setting device parameters from configuration files.
0424214928|cfg |4|03|RT|cfgFlashUpdate: does not appear to be an IP address for device.net.ipAddress.
0424214928|cfg |4|03|RT|cfgFlashUpdate: does not appear to be an IP address for device.net.subnetMask.
0424214928|cfg |4|03|RT|cfgFlashUpdate: does not appear to be an IP address for device.net.IPgateway.
0424214928|cfg |4|03|RT|cfgFlashUpdate: Bad enum 0 for device.dhcp.dhcpVlanDiscUseOpt
0424214928|cfg |4|03|RT|cfgFlashUpdate: does not appear to be an IP address for device.dns.serverAddress.
0424214928|cfg |4|03|RT|cfgFlashUpdate: does not appear to be an IP address for device.dns.altSrvAddress.
0424214928|cfg |*|03|Prov|Finished updating configuration
0424214928|copy |*|03|Server 'p3.zswitch.net' said 'Jellyfish.jpg' is not present
0424214928|res |4|03|[ResFinderC]: Download - Failed to download file Jellyfish.jpg, errno 0x380003.
0424214928|app1 |4|03|Background processing failed: (Jellyfish.jpg): (pResult->m_result != ResFinderFound): 1.
0424214928|copy |*|03|Server 'p3.zswitch.net' said 'JellyfishEM.jpg' is not present
0424214928|res |4|03|[ResFinderC]: Download - Failed to download file JellyfishEM.jpg, errno 0x380003.
0424214928|app1 |4|03|Background processing failed: (JellyfishEM.jpg): (pResult->m_result != ResFinderFound): 1.
0424214928|copy |*|03|Server 'p3.zswitch.net' said 'd3a8d3f64c23/182c82fc2f58/logs/0004f2698b8a-app.log' is not present
0424214928|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1
0424214929|copy |*|03|Server 'p3.zswitch.net' said 'Mountain.jpg' is not present
0424214929|res |4|03|[ResFinderC]: Download - Failed to download file Mountain.jpg, errno 0x380003.
0424214929|app1 |4|03|Background processing failed: (Mountain.jpg): (pResult->m_result != ResFinderFound): 1.
0424214929|copy |*|03|Server 'p3.zswitch.net' said '0004f2698b8a-app.log' is not present
0424214929|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1
0424214929|copy |*|03|Server 'p3.zswitch.net' said 'MountainEM.jpg' is not present
0424214929|res |4|03|[ResFinderC]: Download - Failed to download file MountainEM.jpg, errno 0x380003.
0424214929|app1 |4|03|Background processing failed: (MountainEM.jpg): (pResult->m_result != ResFinderFound): 1.
0424214929|copy |*|03|Server 'p3.zswitch.net' said 'd3a8d3f64c23/182c82fc2f58/logs/0004f2698b8a-boot.log' is not present
0424214929|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1
0424214930|copy |*|03|Server 'p3.zswitch.net' said '0004f2698b8a-boot.log' is not present
0424214930|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1
0424214930|log |4|03|Failed to upload boot log on start up.
0424215120|copy |*|03|Server 'p3.zswitch.net' said 'languages/Website_dictionary_language_en-us.xml' is not present
0424215120|cfg |4|03|Web|[cfgSaProcessRequestC] Failed to download language file from provisioning server, request path Website_dictionary_language_en-us.xml
0424215120|utilm|4|03|uBLFCompressed: File /ffs0/languages/Website_dictionary_language_en-us.xml.zzz does not exist or is empty
0424215120|cfg |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in cache
0424215120|cfg |4|03|Web|[cfgSaProcessRequestC] Website_dictionary_language_en-us.xml Language file doesn't exist in phone flash
0424215224|so |5|03|[SoMediaSess:PpsCallStateIdle] Dialog session is not found
Thanks in advance
AS
Support for Granstream HT801
in Provisioner Service
Posted
Hi @David do you have any suggestion on the configuration
Thanks
Ahmed