[Call Center User Guide]

hi -- 

Thanks for your questions...  don't see an immediate plan for either, but will pass that on.   Let me see if I can release the source for the Call Center Pro manual for you to use as a starting point.  There is an effort underway to  develop tutorials, I'll foward your request.

[Branding: Set up your White Label DNS]

Hi Shah:
The feedback I hear is if you are a customer on our hosted, private cloud or global infrastructure platform, at this time you will need to  submit a support ticket for this.   I'm checking about any open source options.