[Recordings (Community) - new open source app for Monster UI]

Hi all,

A while ago I wrote an app for Kazoo 4.3 to view and play recordings. You can also manage some recordings settings there too. I wanted a recordings app that matched the look and feel of the rest of the Kazoo UI and that could paginate on the server instead of loading all the recordings then filtering client side. Anyway, I forgot all about it until recently. Please enjoy!

https://github.com/bpbp-boop/monster-ui-recordings-community/blob/main/README.md

 

[Kazoo Version 5 open source]

Looking forward to both the new version and the marketplace. Happy to pay for apps for our customers.

[Whitelabling and emails]

Hi all,

Is there a way to change the from email address (for voicemail notifications etc) for different accounts to support resellers? Currently the resellers' customers get emails from no_reply@parentcompany.net instead of no_reply@reseller.com

I can't see any options in the Whitelabel API docs and it seems Kazoo just uses the OS's mailer, maybe I am missing something though? :)

[Call Center App]

Interesting workaround, thanks for the link!

[Call Center App]

On 7/1/2022 at 7:05 AM, fmateo05 said:

We have found a workaround call queue management integrated with kazoo. It currently is in testing stage and not using acdc engine.

Can you provide a link to it?

[Update: forum changes!]

Would you consider letting guests view the forums without registering, to allow search engines to index the forums? The forums search is pretty good, but has some interesting restrictions - ie try searching for "BLF". no results :)

[ACDc recording and announcements]

That's sad to hear. Might have to keep some FreePBX VMs around :( In my limited testing it's working well so far as far as calling in and agent's devices ringing but I have not tried with lots of calls and agents yet.

There has been some PRs to ACDC on 4.3 recently

https://github.com/2600hz/kazoo/pull/6736

https://github.com/2600hz/kazoo/pull/6727

Hopefully they resolve some of the issues? Looks like that release is still "staging" and not ready for release though

[Kazoo Version 5 open source]

That's great, we're interested in purchasing apps for advanced features but remaining on the open source release. I was surprised we had to go full "Global Infrastructure" to access those apps after speaking to the sales guys.

Thanks for an amazing project!

[ACDc recording and announcements]

I'm starting to test ACDC announcements now, did you ever work this out?

also, I see the 'moh' key is what controls the music when a caller enters the queue. I can't work out what the 'announce' key is supposed to do, it seemed like it would be for playing a short "Connecting you now" message when the agent picks up but it's not that. Anyone? 😬

edit: I added some more options to the callflows-ng monster UI to make setting up queues easier

https://github.com/OpenTelecom/monster-ui-callflows-ng/pull/4

[Applying Carrier / Gateway Resources]

On 9/27/2021 at 5:16 PM, Irfan said:

Slightly off-topic, why does your callflow style different from the default 4.3? Custom CSS or are you using the master branch of monster-ui?

[Full Outbound Caller Privacy]

I just tried the system_configs setting on 4.3 and it worked, outbound call contained the right header:

P-Asserted-Identity: "Account Name" <sip:+$main_number@voip.domain.net.au>

Quote

PATCH {{ base_url }}/system_configs/callflow.resources

{
    "data": {
        "default": {
      "default_asserted_identity": true,
      "default_emit_account_id": false
    }
    }
}

It also set the Privacy: id header using the *67 feature code