Support

Support services can be time consuming and expensive. That is why we have put so much effort into creating a unique and engaging community where most of your problems can be solved simply by doing a basic search.

1. Look through our Documentation - We want you to learn as much as you can about the new Kazoo UI. Please read this document, read it again if you can. Then take a look at all of our brand new online documentation in our community, it offers tutorials, tips, tricks, best practices and valuable forums! Here’s the link: 2600hz Academy
2. Feedback - We want to hear from you! We have created a portal within our new community page called “Feedback.” Here you can ask questions, provide feedback about the platform and communicate with 2600Hz employees and your fellow partners. Discuss what you LOVE in the new portal or in the documentation. What’s not working for you, and what are the ways we can improve. This is an excellent way to collaborate and your feedback and is critical to improve the user experience.
3. Tutorials - There will be ongoing trainings and tutorials. 2600Hz will be live webinars on different products, features and integrations. This will be an interactive look at how the new program is working for you and your customers. We will respond to feedback, and spend time with a live QA during these tutorials.