Setting Up Bria Mobile Softphone

Step 1: Please download Bria in the Google Play Store or in iTunes.

Step 2: From the SmartPBX toolbar, select Users.

Step 3: Once you’re in the Users tab, click on the specific user’s Devices. Click Add Device and select Smartphone.

Step 4: Fill out the basic fields and create the device. The SIP Username and Password will be provided, but you will need to create a device name and add your phone number.

Step 5a: If First-time setup (otherwise use step 5b), Start Bria for the first time and click Add Account. You will be presented with Account Types. Near the top select "SIP Making Calls".

Step 5b: If an account is already setup, start Bria and click on the Settings icon on the bottom bar.

Step 6: Go into Accounts tab, and add a new Account. Fill out the User Details fields by transferring information from the Kazoo UI to Bria.
Display As = Device Name Username = SIP Username Password = SIP Password Domain = Realm

Step 7: After putting in the credentials in the last step, select the Account Advanced near the bottom of that screen. That will show the settings screen below.
Outbound Proxy = <empty> (unless is was given you as different than the Realm) Send DTMF using = RFC 2833
SIP Transport = UDP (usually UDP but may need to be TCP in some cases See general connection guide.) Encrypt Audio = Never Network Traversal Strategy = Custom Configuration (see next step)

Step 8: After selecting the Network Traversal Strategy, At very top, select Strategy then choose Custom Configuration. You will now have the setting screen below. The following settings are very important to getting you mobile client working, especially using DNS SRV option.

Under SIP NETWORK TRAVERSAL
RPort Wi-FI = checked RPort Mobile = checked Outbound Wi-Fi = checked Outbound Mobile = checked
Use STUN Wi-Fi = un-checked Use STUN Mobile = un-checked Use DNS SRV = checked (VERY IMPORTANT!!)
Under MEDIA NETWORK TRAVERSAL
Use STUN Wi-Fi = un-checked Use STUN Mobile = un-checked Use ICE Wi-Fi = un-checked Use ICE Mobile = un-checked Use TURN Wi-Fi = un-checked Use TURN Mobile = un-checked

Step 9: You have now completed setting up a Mobile Softphone and can make call.

Troubleshooting: If you still have problems making and/or receiving calls verify the steps above and read through the General Guidelines for Setting up Your SIP Device.