How do I Auto-Provision a SIP device?

To Autoprovision a SIP device:

  1. Within SmartPBX, select the “Users” tab.
  2. Within "Users" section, select the specific users "Device" secondary tab that will bring up the brand selection.
  3. Select the logo of the manufacturer of the device and then the available models will be displayed along with a picture of the device. If you do not see your manufacturer or model, you will need to manually provision your device.
  4. Click on the image of the device, which will prompt you to enter the MAC address and create a name for your device. The MAC address is on the back of your SIP device.
  5. Next, plug in your power cord and jack and power up the device.

There are two ways for a device to be autoprovisioned based on the make and model:

  1. If you have purchased a supported device through a 2600Hz supplier, your device should be ready to use right away.
  2. Auto-Provision Devices using a non 2600Hz Supplier. Click the link for the step-by-step instructions to auto-provision a 2600Hz-supported device based on the underlying manufacturer. Here are the manufacturers we support:
    PolycomYealinkCisco