Joshuah Posted February 5, 2019 Report Share Posted February 5, 2019 Hi, We have issues with the Grandstream Wave App regarding when the phone is on mobile data, which setting do I need to set up to have the app work when the phone has internet via mobile data not via wifi? Also, I have constantly other issues with the app, can someone please guide me with the proper instructions how the app should work %100 with Android and with Apple? Thank you so much. Link to comment Share on other sites More sharing options...
Tuly Posted February 13, 2019 Report Share Posted February 13, 2019 If you have issues with Mobile data either use a stun server, or charge the APN settings to use IPV4 not IPV6, somehow 2600HZ is not working well with IPV6, Link to comment Share on other sites More sharing options...
Joshuah Posted March 27, 2019 Author Report Share Posted March 27, 2019 Hi, First of all, thank you Tuli for your response, Second, if you or someone can please attach pictures or guide the exact steps of how to get the app work %100 properly with all settings including when the phone is on mobile data I would really appreciate it. Thank you very much. Link to comment Share on other sites More sharing options...
tomas_ Posted April 1, 2019 Report Share Posted April 1, 2019 I tried now and everything works without making any settings besides the SIP Account settings... I can make and receive calls both on Wifi and 4G. Link to comment Share on other sites More sharing options...
Joshuah Posted April 2, 2019 Author Report Share Posted April 2, 2019 Thanks Tomas for the reply, did you try it on an iPhone? And also, if possible please send me screenshots of all important pages of the settings. Thank you very much. Link to comment Share on other sites More sharing options...
tomas_ Posted April 4, 2019 Report Share Posted April 4, 2019 No, i tried on Android. I can test on iPhone also. I did not do any changes in the settings at all. Just added the account details from Kazoo, see screenshot below. Link to comment Share on other sites More sharing options...
Joshuah Posted April 4, 2019 Author Report Share Posted April 4, 2019 Thank you so much Tomes. I would appreciate very much if you try it on iPhone and send me some guidance because a tried on an iPhone and I wasn't able to get it registered just with the basic settings. Link to comment Share on other sites More sharing options...
tomas_ Posted April 10, 2019 Report Share Posted April 10, 2019 Strange, when trying on iPhone it doesn't work with mobile data, only WiFi... I will check further and let you know. Br - Tomas Link to comment Share on other sites More sharing options...
Joshuah Posted April 10, 2019 Author Report Share Posted April 10, 2019 Thank you so much Tomes. I had the same issue. I'm looking forward for your answer. Thank you so much for your help. Link to comment Share on other sites More sharing options...
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