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Drop call for RingGroup


Yuriy

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Hi! 
I have RingGroup whith two devices, strategy:single, is it possible if the call comes to the first device, the user drops the call and the call ends for the whole RingGroup before reaching the second device ?. If it is impossible for the RingGroup, maybe there are some other devices with such internals?

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  • 2600Hz Employees

Please define more specifically what "drop the call" means. Did the device answer then hangup? What's the SIP response code/reason? "Drop" is unfortunately too ambiguous.

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4 hours ago, Yuriy said:

Oh, I'm trying) Fore example, user have two devices sip and mobile. Call comes to sip, user decline call and call comes to mobile. I need when user decline call on sip the call is over.

@Yuriy  as @mc_ mentioned, you would create the Ring Group with Device's instead of Users. 

If you have multiple devices in the ring group, by rejecting the call from one device, the other device's would still ring, that is how that works.  

Let us know if we can further assist! 

esoare

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