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Balance below threshold notification


Rick Guyton
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22 hours ago, azefiel said:

I believe one way to disable such notifications would be to turn the threshold alerts off:

Control Center > Usage Charges > Add Credit > Threshold Alerts > toggle "Turn on Threshold Alerts" off

This only works for the logged in user. I changed this setting and my clients still see the notification.

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3 minutes ago, azefiel said:

Correct, this toggle only impacts the current account you are logged into.

 Maybe were not on the same wavelength here? All of my clients that log into the portal are getting notifications that their account is underfunded. This needs to be corrected as soon as humanly possible across all accounts. Not individual ones.

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