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Call Recording Retention


simonp22

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  • 2600Hz Employees

AFAIK there are not; accounts (or their resellers) should maintain those by cleaning up as necessary.

As a feature request, this would be pretty straightforward to implement as a task for the tasks app, though.

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One question if you do this manually. I assume it would work ok if you did it via the gui. Is this the main way everyone cleans it up or are they deleting through API somehow? One idea we had was to write a script on the AWS side to delete files that with x days old but we were afraid that would make the database unhappy as it would see the file gone but still have a record pointing to it. We never got around to trying it but i thought i would ask how everyone else was doing it manually. 

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its simple to do with s3, the modb can be archived and removed periodically while s3 rule can be created to delete the recordings after x time, just look for s3 expiration rule, afaik there is no way to delete a particular recording with api and that is by design. 

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