Polycom VVX

[Jack Noe]

Hi GM!

We have a customer with VVX 310 phones.

Its a nursing home, that needs the volume on the phones, the ring tone much higher.

Is there a script for this to make the ring tone higher ?

 

Thanks 

[Baze]

Have they manually increased volume to the max and it still isn't loud enough?  We've noticed the default ring tones aren't super loud.  One trick we've done in the past is upload custom "obnoxious" ring tones to polycom's before and that seems to work.  Not sure how that would work on the 2600hz hosted, though.  You have to add a few config lines in the provisioning config.

[Jack Noe]

Thanks Baze!

Yes, the tone is the loudest.

I thought there might be a script to make the ringer louder, which i can put in provisioning.

Will upload a new loud ring tone.

Thanks 

 

 

 

[Baze]

Gotcha, yeah to my knowledge there is no way to increase past what the user can do.

[Jack Noe]

Thank you!

[Karl Stallknecht]

You can write a custom config file to use a wav file located on an external server. It's a little tricky, but we got it to work after a few hours of finagling around 🙂 

But yea, we have the same complaint from some customers that the default Polycom ringtones are not loud enough.

[Jack Noe]

Thanks Karl.