TJ Forsman Posted November 6, 2019 Report Share Posted November 6, 2019 Does anyone use this in a hotel environment? Can it do wake up calls or other common features that hotels like to have in a phone system? We are talking to a few hotels and are unsure if the system would be a good fit for them. We are still trying to learn what hotels use. Link to comment Share on other sites More sharing options...
Larry France Posted November 6, 2019 Report Share Posted November 6, 2019 NO. At thiis time the Best Option for any hotel is the YEASTAR PBX with the YEASTAR Channel Bank. Only Yeastar has a complete Hotel System with integration to all Hotel Property Management Software. If you are not familiar with the Hotel / Motel Business, frankly, I would stay away from it. I spend $100K and 3 years chasing hotels for nothing. If you use the Yeastar, 2600hz Sip Trunks work 100%. We have had dozens in the field with 2600hz Trunks. Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted November 6, 2019 Report Share Posted November 6, 2019 (edited) Reach out to Mark Cederloff: mark@vsrusa.com They do almost 100% hotels and have utilized Kazoo to do so. I met him at different KazooCons several times. That being said, they run their own environment with lots of customizations so this isn't something you can do with hosted, and the last I spoke with him, he required you to pay him to resell his environment and you couldn't run it in your own. We had a potential hotel customer but ultimately just referred them to Mark directly since it seemed like way too much effort to setup all of the integration and we had no idea what we were doing with it. That being said, Mark's product was crazy impressive and allows hotels to retain their existing wiring and analog phones in the rooms, and it will integrate with most of the hotel management software out there. I was REALLY impressed with his demo. Edited November 6, 2019 by Karl Stallknecht (see edit history) Link to comment Share on other sites More sharing options...
Mark Posted November 6, 2019 Report Share Posted November 6, 2019 Larry, As Karl said we are almost 100% focused upon the Hospitality industry. Kazoo is an awesome, feature rich, robust platform and has given us great success enabling us to write our Hospitality applications on top of Kazoo. We have been in the industry for over 30 years and have thousands of hotels as customers. I can tell you unequivocally our platform is the best in the industry and blows away any traditional PBX, i.e. Mitel, Avaya, etc. and any hosted solution. We can provide a cost effective solution for any size existing hotel by leveraging their existing wiring and guest room phone infrastructure. For new construction projects we have been able to provide solutions that are up to 80% less expensive than traditional PBX's and we have this process streamlined that we don't even need to send a tech to the site. We integrate with every PMS company supporting PMS-PBX integration. We have hotels from Hawaii, Alaska to Florida and New York and have referenceable sites in virtually every hotel brand.. Hospitality is a very focused and specialized market. Without complete understanding of this market segment, resellers will find it very difficult to navigate and deal with the customers, and will have a difficult barrier to entry. We have a partner program where we can work together to share the monthly revenue. If you or anyone would like to work with us, feel free to reach out to me: mark@vsrusa.com www.vsrnt.com Link to comment Share on other sites More sharing options...
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