Login Posted January 22, 2020 Report Share Posted January 22, 2020 How can you forward a call from Group A to Group B, if no one from Group A answers? There is a spot to add "next action" if the call isn't answered, but it only allows you to send the call to users or VMs, not another group! Link to comment Share on other sites More sharing options...
Baze Posted January 22, 2020 Report Share Posted January 22, 2020 This might be one you want to do through the advanced callflow app. Link to comment Share on other sites More sharing options...
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