Fax app - What is "email-to-fax logs" truly for?

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In the Fax Manager app, there is a tab for "email-to-fax logs".  
I do not have an understanding of this tab as it only shows 2 failed transmissions.  

When do items populate into this tab versus the inbound/outbound tabs, which also show fails?

Thanks!

[naveed6865]

These are used to display logs of fax sent using Email to Fax gateway method. When you send email to Fax gateway, it process that email and convert it into fax and then send it to your outbound carrier, that email log is displayed here

Regards

Naveed

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Thank you Naveed; what determines when it goes to the "email to fax logs" tab versus the "inbound" or "outbound" tab?  Currently, our "email to fax log" tab only shows 2 failed transmissions.

Thanks!

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Ping 🙂

[CrazyTux]

Hello,

 

    If you send an outbound fax via email, i.e. attaching the fax document to an email and sending through the email to fax gateway, i.e. emailing FaxDestinationNumber@someEmailAddress.com to send the fax to FaxDestinationNumber they will show up under this log.

 

Reference: https://docs.2600hz.com/kazoo_dev/applications/fax/doc/faxbox/#:~:text=the faxed document.-,Email to Fax,format%3A {destination_phone_number}%40faxbox_domain .