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Schedules per extension


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Hello, 
Is there  a way to select a schedule for a specific extension? 
For example:  When a c all flow routes to ext. 102, The ext. itself should have its own schedule when it rings or when it goes to VM.

Thanks! 

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You probably wanted to write advanced call flow... 
So,  In order for the dedicated ext custom schedule to work, I have to build the entire call flow in advanced, and drag in the "time of day function" before  I drag the user. 
which means, if the flow routes to a ring group, and ext 102 is a included in the group, the time of day would effect the entire ring group not just ext 102   

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3 minutes ago, J. Klein said:

You probably wanted to write advanced call flow... 
So,  In order for the dedicated ext custom schedule to work, I have to build the entire call flow in advanced, and drag in the "time of day function" before  I drag the user. 
which means, if the flow routes to a ring group, and ext 102 is a included in the group, the time of day would effect the entire ring group not just ext 102   

Whoops, sorry, I just edited my post. Sorry about that!

 

And no, ring groups are based off of devices or users, not call flows.

Edited by Karl Stallknecht (see edit history)
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Thank Karl.
I'm confused...  
A call comes in. 

Smart PBX is set to follow the advanced call flow route. 

the advanced call flow is build like this. 
Menu IVR options to press 1, 2 and 3.

all options are set to a ring group named "Ring all". (Ring all is build to ring all users)
But, one of the users which is 103, would have its own schedule - Let's say its not available on Wednesdays between 9am - 2Pm. 

How do I set this up?
 

Screenshot 2021-03-03 130326.png

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Ahh I see what you're trying to do. I don't think that would work. I would suggest building this a little bit differently. There's no way to set a schedule on a device...only a call flow. That means you can't have a phone (such as 103) set with a different schedule if it's part of a ring group. You would need to create a call flow to point calls to different ring groups at different times. So for example, point your main DID to a call flow with a time of day element, and then duplicate this example that you've taken a screenshot of, and build it a second time without device 103. Then you can route to the one you want based on the time of day. Here is an example:

Screen Shot 2021-03-03 at 7.09.38 PM.png

Screen Shot 2021-03-03 at 7.09.32 PM.png

 

 

So basically, there is one call flow to control the time of day, then one call flow to include device 103 that I named 501, and one call flow to not include device 103 that I named 502.

 

If you want device 103 to not be able to receive internal calls either during these times, you'd have to create a call flow with extension 103 in it and then apply the same time of day call flow element to it.

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