Beka Gelashvili 0 Report post Posted April 2 (edited) Hello everyone, I have just installed the kazoo using this documentation https://docs.2600hz.com/sysadmin/doc/install/install_via_centos7/ My issue is, I can't register sip accounts. I tried registering accounts from the Zoiper desktop and the various android VOIP apps. BTW i have successfully created an account in the kazoo. Here are a couple of screenshots which may be useful for you to help me. I don't know it is a problem or not, but i have installed kazoo locally in a Virtual Machine running on the MAC OS. Telephone App from the Appstore Here is Kazoo's console.log file My hosts file in the Mac OS : =========================192.168.181.3 aio.kazoo.com aio ========================= Edited April 2 by Beka Gelashvili (see edit history) Quote Share this post Link to post Share on other sites
fmateo05 41 Report post Posted April 3 You must set-up the device configuration on zoiper like: Username: <device username> Hostname: <Realm> Password: <device password> Outbound Proxy: <server ip address>:7000 Quote Share this post Link to post Share on other sites
Beka Gelashvili 0 Report post Posted April 5 (edited) @fmateo05 Thanks for reply. I tried what you suggested and it didn’t work. I think main problem is that there is no sip device related document in the sip_auth database. Edited April 5 by Beka Gelashvili (see edit history) Quote Share this post Link to post Share on other sites
Balo 2 Report post Posted Monday at 01:35 PM (edited) 6 hours ago, Beka Gelashvili said: @fmateo05 Thanks for reply. I tried what you suggested and it didn’t work. I think main problem is that there is no sip device related document in the sip_auth database. Hello. As inferred by @fmateo05 it seems your Zoiper config is wrong. Your log says username is john@aio.kazoo.com but this should be john@office-dev.aio.kazoo.com based on your sip config. Username: john Hostname: office-dev.aio.kazoo.com Password: 123456789 Outbound Proxy: aio.kazoo.com (or IP address equivalent) Edited Monday at 01:44 PM by Balo (see edit history) Quote Share this post Link to post Share on other sites
Beka Gelashvili 0 Report post Posted Tuesday at 07:51 AM 18 hours ago, Balo said: Hello. As inferred by @fmateo05 it seems your Zoiper config is wrong. Your log says username is john@aio.kazoo.com but this should be john@office-dev.aio.kazoo.com based on your sip config. Username: john Hostname: office-dev.aio.kazoo.com Password: 123456789 Outbound Proxy: aio.kazoo.com (or IP address equivalent) Thank you very much! Changing outbound proxy helped me. Quote Share this post Link to post Share on other sites
