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Actively use Bria on multiple devices with one registration?


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Good afternoon,

We're wondering if anyone else has run into this before and potentially has a solution.  What our customers want, is to use Bria across multiple devices with one set of SIP credentials.  Counterpath(Bria) support says they do support this, however, it's up to the provider to handle two registrations with the same SIP credentials and send the call to the multiple endpoints.

My understanding with Kazoo is the registrations walk on each other and only the most recent one gets used.  Is there any way to allow one set of credentials to be used for multiple registrations, and signaling to go out to both?

Thanks!

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The setting to allow the same account to register multiple times has been turned off since Kazoo essentially generates revenue based on the number of accounts that get setup.

As I understand it, you can register multiple devices using the same account.  However, whichever device was the last one to check in to the cluster is likely the device that will receive any inbound calls.

You can for example, create a generic account configured to dial out as a secondary phone number and register this one account onto multiple devices at the same time.  Any outbound calls placed to this account should work normally.   It would be the incoming calls that would generate a problem.  However, in this use case, you may not require inbound calling since the main priority is the ability to switch phone numbers for an outbound call easily.

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13 hours ago, Logicwrath said:

The setting to allow the same account to register multiple times has been turned off since Kazoo essentially generates revenue based on the number of accounts that get setup.

As I understand it, you can register multiple devices using the same account.  However, whichever device was the last one to check in to the cluster is likely the device that will receive any inbound calls.

You can for example, create a generic account configured to dial out as a secondary phone number and register this one account onto multiple devices at the same time.  Any outbound calls placed to this account should work normally.   It would be the incoming calls that would generate a problem.  However, in this use case, you may not require inbound calling since the main priority is the ability to switch phone numbers for an outbound call easily.

 

This is mostly correct. It wasn't about revenue, though. It was about controlling the features of the phone reliably from both the web interface and the phone itself - something that's impossible to do if the phones use the same registration. For example if someone enables call forwarding in their NY office to their cell while traveling to their SF office, then gets to SF, realizes they want to disable call forwarding, but it was set on their NY phone, now there's no way to do that if it's on the phone locally. But they'll still call support demanding we fix it (which we really can't, at least not without server-side sync which is model-specific and complex to build). So we decided early on not to do this.

 

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  • 1 month later...

Hey everyone, I am running into this as well. I built a "hack" we call the UC Proxy which allows this. But if we wanted to be able to allow multiple registrations on some device types, how hard would it be to modify kazoo to allow for this?

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We use Enterprise Bria/Stretto and create four devices per user and add them to attribute pools. Attributes in the pool are associated to the correct bria user. Works perfect as long as you arent paying per sip device you create. 

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