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Call transfer after call termination


FASTDEVICE

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Have you ever taken a survey after speaking to customer service rep? If you opt-in, the call automatically transfers to a survey after the call ends with the CSR. Is there a way to force a call transfer or next callflow element after the call completes/ terminates?

Any ideas would be appreciated apart from having the CSR do the transfer, as you know how that may end up. 

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