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Polycom SoundPoint IP 550 Provisioning Error


Roger Rojas
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I have a couple of Polycom 550's that were on our platform, the account they were on was deleted all at once. I factory reset the phones successfully but once I try auto-provisioning the phones to our platform they won't provision. I've tested the provisioning steps with a Polycom VVX 411 and I get it working on the first attempt. Any suggestions on why the 550's won't no longer provision or any other steps I can take to make it work. 

Edited by Roger Rojas (see edit history)
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  • Roger Rojas changed the title to Polycom SoundPoint IP 550 Provisioning Error

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