Jack Noe Posted October 13, 2021 Report Share Posted October 13, 2021 Hi, Call center pro, Is it possible for the admin/manager to login agents to the queue, to receive calls, Currently the manager logs in with agents credentials and signs in the agent, We want the manager to be able to login agents from the his own login, Link to comment Share on other sites More sharing options...
JLev Posted October 14, 2021 Report Share Posted October 14, 2021 It's not possible now from what I know, But I agree it would be a very useful feature Link to comment Share on other sites More sharing options...
Jack Noe Posted October 14, 2021 Author Report Share Posted October 14, 2021 Thanks! Link to comment Share on other sites More sharing options...
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