Jump to content

How to save recording in ulaw format?

Recommended Posts


We are using "Record Caller" module from kazoo JSON Pivot for recording in our IVR . IVR is started after user receives the call originated from clicktocall.

Recording is fine. But we are getting the Output wav file in PCM S16 LE format.

How can we get the output file in PCM MU-LAW format?

Thanks in advance

Link to comment
Share on other sites

As far as I recall, KAZOO has some facility for coverting wav<->mp3 but that is rudimentary and I think only for uploading media through the API. Your best bet is to fetch the recording and convert it on your server.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...