esoare Posted July 21, 2022 Report Share Posted July 21, 2022 TWIL: I learned that Advanced Provisioner - Custom Configs will accept the "\" in the file path... browsers will fix to "/" when you copy the whole link from the Custom Config entry, but the Yealink Phones will NOT get the programming since the Yealinks will only use the "/" and are confused by the "\" in the file path. BAD http://website.com\account\account.cfg GOOD http://website.com/account/account.cfg Spent 1.5 hours troubleshooting all because I copied the /account/account.cfg from windows explorer! At least I saved support from a needless ticket. :D Your welcome! Quote Link to comment Share on other sites More sharing options...
Administrators Rick Posted July 22, 2022 Administrators Report Share Posted July 22, 2022 Wow, that’s a good one thanks @Eugene! That would have for sure thrown me for a loop. Gonna add that to the support team’s TWIL for next week! Quote Link to comment Share on other sites More sharing options...
esoare Posted May 4, 2023 Author Report Share Posted May 4, 2023 Along with Yealink Custom configs.... addon on TWIL from last week. If you are having issues on 1 phone, but not others. Try removing the "Custom Configs", Factory Reset, and see if the issue persists. If you are having issues still: "Custom Config" is NOT the culprit If you are NOT having issues: "Custom Config" IS the culprit Quote Link to comment Share on other sites More sharing options...
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