Michael D Posted May 8, 2015 Report Share Posted May 8, 2015 Folks, I have been testing BLFs with the MonsterUI/Advanced Provisioner. The results seem to be the same on both Yealink T22 and Polycom IP 550s Basically, you add the numeric Extension number to the address field of the feature key/line key Like this: Seems to work consistently when the account was created in Monster If the account was added in Kazoo UI, but the source phone existed in the Kazoo UI/Call flow previously, does not work as expected. For example, we recreated our users/devices in the monster ui with advanced provisioner. If any of these previously existing phones are added as a BLF SOURCE, it does not work If we create a new user/device in Monster/AdvProvisioner it does work as the Source for a BLF The destination phone can be a preexisting kazoo Ui phone What is the best practice for implementing BLFs? Should the BLF address field be the numeric extension? Should the BLF address field be the alpha numeric sip username (user_xyzx?) If the user has multiple devices, will blf reflect all device status? Thanks Link to comment Share on other sites More sharing options...
2600Hz Employees Katie Orton Posted May 20, 2015 2600Hz Employees Report Share Posted May 20, 2015 Hi Mike, if you haven't set Presence ID in advanced callflows (or Main Extension in Smart PBX), then BLF will operate the same way it did in Kazoo. That is, it will only monitor a device based on the SIP username. If you have set presence ID or main extension, then you would use that setting as the BLF and it will monitor for all devices belonging to the user. Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted May 21, 2015 Report Share Posted May 21, 2015 Is no *3 (or whatever you have the parking feature code set to) needed anymore? Link to comment Share on other sites More sharing options...
Michael D Posted May 21, 2015 Author Report Share Posted May 21, 2015 Katie, this is working exactly as you mentioned once I filled in the Main extenions on the users in smart pbx. This is great! Thanks MD Link to comment Share on other sites More sharing options...
2600Hz Employees Katie Orton Posted May 21, 2015 2600Hz Employees Report Share Posted May 21, 2015 Hi Karl, I think you are asking how to set up BLF for call parking. Let's move this conversation to a separate place so we don't confuse people:) Please reference the new conversation here: Call Park Feature Codes / BLF Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted May 21, 2015 Report Share Posted May 21, 2015 Sorry, I was being silly and confused myself! :-) Link to comment Share on other sites More sharing options...
Marie Posted June 25, 2015 Report Share Posted June 25, 2015 So this is on automatically for everyone who has an extension assigned? Also, does this work for all devices; Bria softphone for pc and smartphone apps once you turn presence setting on in these app settings? Link to comment Share on other sites More sharing options...
Travis Hawkins Posted August 19, 2015 Report Share Posted August 19, 2015 Katie, I clicked the link you posted and received the following error: "Sorry! You don't have access to the content you requested. If you think you should have access, please contact the administrator of the community." I've had that pop up a few times. Is this legit or does the URL/conversation no longer exist? Thanks! Link to comment Share on other sites More sharing options...
esoare Posted October 12, 2015 Report Share Posted October 12, 2015 Katie, Same here on the link. Can you change the security settings please? Link to comment Share on other sites More sharing options...
btracht00 Posted July 20, 2022 Report Share Posted July 20, 2022 I understand this is an old thread, but i am having some issues with BLFs. Is there a way to monitor a single device of a user with main extension/ presence id set? Link to comment Share on other sites More sharing options...
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