jennifer Posted November 5, 2015 Report Share Posted November 5, 2015 What is available to provide to a customer that wishes to port their numbers AWAY from and account with us as a white label partner with 2600hz? Our customer's new provider is requesting a "phone phone bill/statement/screen shot(s) from the current provider displaying your name, address, account number and the number you would like to port". Is the current provider our company name or 2600hz? What would the account number be -- the requested phone number to port out? Link to comment Share on other sites More sharing options...
Anthony Goss Posted November 6, 2015 Report Share Posted November 6, 2015 You can use your own company information. They just need proof that they are the current users of the number. The winning carrier knows who they have to contact just by doing a DID lookup. Account number is the the account number that you assigned to them. It could just be their main DID or their name. Just end them an invoice with the DIDs on it and your fine. Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted November 6, 2015 Report Share Posted November 6, 2015 Confirmed Link to comment Share on other sites More sharing options...
jennifer Posted November 6, 2015 Author Report Share Posted November 6, 2015 Thank you for your input. Link to comment Share on other sites More sharing options...
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