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Streaming music on hold from local source?


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{
    "data": {
        "flow": {
            "data": {
                "id": "shout://live.emusiconhold.com"
            },
            "module": "play",
            "children": {}
        },
        "numbers": [
            "[extension]"
        ],
        "ui_metadata": {
            "version": "4.0-35",
            "ui": "monster-ui",
            "origin": "callflows"
        },
        "patterns": [],
        "id": "[callflow_ID]",
        "contact_list": {
            "exclude": false
        },
        "metadata": {}
    }

Edited by FASTDEVICE (see edit history)
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  • 2600Hz Employees

Should be pretty easy to add to the Media in Advanced Callflows. I'll add it to my list and will let you know when it's added.

As a side note, this is already supported for music on hold on users and accounts if you select the Stream URL dropdown value and type your Shoutcast URL after.

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5 minutes ago, JR^ said:

Should be pretty easy to add to the Media in Advanced Callflows. I'll add it to my list and will let you know when it's added.

As a side note, this is already supported for music on hold on users and accounts if you select the Stream URL dropdown value and type your Shoutcast URL after.

where can you select the Stream URL on a dropdown? i cant find it....

Edited by Tuly (see edit history)
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  • 2600Hz Employees

It's only supported in 4.1, so it's currently available on our sandbox environment but not on our production (ui.zswitch.net), I should have specified that, sorry!

Then for MOH on account: - Start the callflows app > Select Account Settings > Select Misc Tab > Music on Hold dropdown select Stream URL

For Users: - Start the callflows app > Select Users > Click on a User > Click on Advanced > Click on the Options tab > Music on Hold dropdown select Stream URL

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  • 3 years later...

I was able to use streaming audio Music on Hold option via Advanced Callflows>Misc>Account's Music on Hold.  Selected the Stream URL option and entered the link as 
shout://icstream01.thepleaseholdgroup.com:8000/phgteststream

Just had to replace http://  with  shout://  on the link.

Tested successfully with calls on hold, parked calls and call transfers!

Edited by Marie (see edit history)
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