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Call goes back to park automatically?


Tuly

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Has anyone else had more problems with this today? We received one report today that a call went back onto park automatically, although it's from a brand new client and we aren't confident that it wasn't just an error on their end since they just started using the system. Often times our new clients report weird behavior in the first couple of weeks and it's just from their own mistakes as they learn the new system, so I'm not sure if we should be concerned or not...?
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  • 4 weeks later...
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I believe all these scenarios are now resolved, and there was also an issue where, in the process of attempting to fix the items you all were reporting, the "ring back" from a parked slot no longer had the parking slot number in the Caller ID. That's also resolved.

Let us know if you're still having issues here.

 

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