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FASTDEVICE

FASTDEVICE

Travis, there are two ways that I know of to accomplish a manual override of a callflow. 

1. (This is NOT a good idea, see option 2) There is a Preflow setting in Advanced Callflows under Account Settings. You can create a callflow and then through this menu assign a Preflow. Preflow is designed to send ALL inbound calls to the assigned callflow, bypassing normal operations. 

image.png.41cff6d5f81c80e62947e5890fb65c10.png

2. Another way, again, through advanced callflows, create a callflow with a menu to conditionally disable or reset time of day. In it's simplest fashion create a time of day that is always open. It will act like a logical switch. Use it in disable and reset. 

image.png.d3767f6c7cfb5fe44295fda59accc575.png

Then create a callflow that uses that time of day. When active, calls flow down the MainOpenSwitch1 and when disabled, calls flow to All-other-times bypassing the main callflow.

image.png.8c29702c48a75f27214ef6d55768697e.png

FASTDEVICE

FASTDEVICE

Travis, there are two ways that I know of to accomplish a manual override of a callflow. 

1. There is a Preflow setting in Advanced Callflows under Account Settings. You can create a callflow and then through this menu assign a Preflow. Preflow is designed to send ALL inbound calls to the assigned callflow, bypassing normal operations. 

image.png.41cff6d5f81c80e62947e5890fb65c10.png

2. Another way, again, through advanced callflows, create a callflow with a menu to conditionally disable or reset time of day. In it's simplest fashion create a time of day that is always open. It will act like a logical switch. Use it in disable and reset. 

image.png.d3767f6c7cfb5fe44295fda59accc575.png

Then create a callflow that uses that time of day. When active, calls flow down the MainOpenSwitch1 and when disabled, calls flow to All-other-times bypassing the main callflow.

image.png.8c29702c48a75f27214ef6d55768697e.png

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