We have a couple of clients who have asked if there's an easy way to manually "close" their office for a short time (impromptu meetings, unscheduled lunches, etc) without having to change their office hours schedule or enter a holiday. Lots of traditional systems have a short code for overriding the schedules and that's what they're looking for. Example, there's a company meeting that might last 20 minutes, or maybe 2 hours. How can someone quickly and easily roll the phones to a closed messa
Here's what we do:
1) Create a "Star Code" callflow leading to a menu. Pick a star code that's not in use anywhere else.
2) Drop in a Menu
3) Create a menu message, set it to a TTS and input this "Hello, I can help you open and close your office manually. For instance you may want to force your office to be closed during a holiday. Or, may want force your office to be opened if you will be staying late. A quick note before we get started, please do not end this call early or yo