The only issue to consider with Rick's suggestion is that using "enable" will result in the persistent appearance of the office phones working, but potentially disabling your normal business hours and holiday schedule. In both Rick's and my case, the end-user has to manually use the "reset" option regardless, but in Rick's they rely on BLF for indication. My suggestion to simplify the menu and avoid BLF altogether is use a short ring duration after-hours and a normal long-ring duration normal bu