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litsip

ACDC Strategy options

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Hi All

Is it possible to change ACDC stategy to ring all? Basically need to know if there's any way to ring all agents in the queue ? Or are we ONLY limited to Round Robin and Most Idle  Strategies?

Thanks in advance!

 

Edited by litsip

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Thanks Darren, appreciate it. Can you please send me link of the open source area? Tried posting on IRC but did not find option to register so I can post there

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