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Park on Polycom phones?


Tuly
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how does park work on polycom phones?  i am getting a client who is using Polycom and he has 2 keys for park,  

he wants to park a call with pressing only 1 key, like on the Yealink phones, not by pressing transfer and then the park slot, 

 

 

EDIT: sorry i asked before reading what Automata is :|:|

Edited by Tuly (see edit history)
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  • 2 weeks later...

@Tuly

Hey,

As some additional information...

Call park puts the call into a parking slot (obviously haha). When it does that, Kamailio stores a record of the call-id and the target-uri used for the fast-pickup role. The NOTIFY is then sent to the phone(s). It contains the call-id and the target-uri. So, when using automata, pushing the park button a second time triggers the Polycom to send an INVITE to the target-uri which starts with kfp+ (kazoo fast pickup). So your customers may notice that when they call the parking slot using the BLF button, it does not call *3x, but rather this odd string. This is normal. 

Please note that not all Kamailio boxes are aware of the 'fast pickup' target-uri across other boxes. This means that if the call was parked using Kamailio 1, the device cannot send the INVITE to pick up the parked call to Kamailio box #2. 

 

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  • 2 weeks later...
  • 2600Hz Employees

@esoare every kamailio box is aware of fast-pickup. In 4.0 and previous, fast-pickup cookie was created in omnipresence and notify was sent with a direct queue to targeted kamailio boxes. as of 4.1, notify is broadcasted (via amqp) and kamailio boxes will check if they have subscribers for the presence-id and will notify the phones if they have. The fast -pickup cookie is created with known values that can be converted by every kamailio box.

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