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Overview

Resellers are often forced to market services under another company’s brand – not at 2600Hz! With the help of the 2600Hz Branding Manager app, you’ll be able to quickly white- label our solution and replace it with your own unique branding.

Your customers will recognize your name for the great services they receive, which ultimately boosts your reputation, retains current customers and attracts new ones.

Additionally, Branding Manager aims to give you the power and control over user visibility of emails, URLs, images, etc. to create a truly customized experience.

You can take advantage of features such as personalized logo/brand, customized email templates, and DNS configuration to help establish your own brand sleekly and conveniently.

Features

Set Up Your White - Labeled Profile

Uploading your logo is easy! With the click of a button you can promote your own brand, logo, and messaging so customers recognize YOUR brand when using the services.

Advanced Branding Options

You decide what users see by limiting access capabilities, as well as complete control over how users’ carriers are configured and maintained.

Customize Messages and Email Templates

Develop valuable relationships with your customers by customizing welcome messages and email templates, as well as configuring custom notifications. Additionally, you can highlight company information such as: company website, help/ wiki link, terms and conditions link and language preferences.

Help with Properly Configuring DNS

The easy to use DNS Helper aids you in properly whitelabeling our service through instructional system configuration. The app also provides alerts to notify you if there was an issue in setup, in addition to flagging what the issue might be.

Technical Specifications

General UI Branding

  • Upload your Company Logo @ JPEG or PNG (maximum file size 192px by 62px)
  • Upload your Icon (maximum file size 64px by 64px)
  • Company Name
  • Language (English/French)
  • Company Website Link
  • Help/Wiki Link
  • Domain Name
  • Terms and Conditions Link
  • Realm Suffix
  • Browser Tab Name
  • E-mail Address for Call Reports
  • Enable/Disable “Powered by 2600Hz”
  • Enable/Disable Customer Welcome Message
  • Load a Custom Welcome Message

Number Porting

  • Submit port requests on behalf of customer
  • Allow customers to request a port request

Carrier Choices

  • Use Global Resources
  • Bring Your Own Carrier
  • Use Reseller Resources

Manage Account Templates

  • CNAM Request
  • Denied Emergency Bridge
  • Low Balance
  • New Account
  • Top Up
  • Transaction

Manage Faxing Templates

  • Inbound Fax Error to Email
  • Inbound Fat to Email
  • Outbound Fax Error to Email
  • Outbound Fax to Email

Manage Porting Templates

  • Port Cancel
  • Port Comment
  • Port Rejected
  • Port Request
  • Port Scheduled
  • Ported

Manage Registration Template

  • Deregister

Manage System Template

  • Admin Port Request
  • System Alert

Manage User Template

  • New User
  • Password Recovery

Manage Voicemail Template

  • Voicemail Full
  • Voicemail to Email

Manage Webhook Template

  • Webhook Auto-Disabled

DNS Helper

  • Domain name you wish to white-label
  • Configure DNS setup by Purpose/SubDomain/Record Type/Expected Record
  • Data/Setup Properly
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