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  1. Welcome to the 2600Hz Forum!

    1. Forum Rules & Announcements

      We're so glad you're here. Find out how to make your stay with us even more enjoyable.

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    4. Introductions


      Welcome to the 2600Hz Community and forums! In our perpetual effort to provide a better experience to our community and make everyone feel welcome, we ask that all new members make their inaugural post here, with an introduction and little bit about what brings you into the wonderful world of KAZOO and 2600Hz. Please include any details you deem relevant about yourself as a member and your organization, and how you're using KAZOO, and enjoy your stay! 

  2. Platform Basics

    1. Product Discussion

      Collecting product guidance, documentation and demo media, and platform releases and announcements, the main question and discussion area for high level product topics and news. 

    2. Tips and Feedback

      Collecting tips and tricks, product feedback, and product focus groups and surveys, this area serves as a dialog on best practices and input for the KAZOO team. 

    3. Starting Out and Training

      Combining the pre-flight and 2600Hz training sections, this area will consolidate learning resources from the community. In addition, this area will serve as an additional discussion and feedback area for our newly launched Learning Management System (LMS), KAZOO Academy. Make sure to check back here for updates on that platform and to provide feedback and get community support! 

  3. 2600Hz Mobile

    1. 2600Hz Mobile

      A place for discussion and questions about mobile devices, network, and general topics on 2600Hz mobile. 

  4. 2600Hz Open Source Developers

    1. 371
  5. Vendor Discussion

    1. Hardware Endpoints

      A comprehensive discussion area for all devices used as endpoints on our platform. 

    2. PSTN, Software, and Services

      Collecting topics on PSTN connectivity, software, and additional services.

  • Upcoming Events

  • Posts

    • We can't believe it's already spring! And rest assured, this is the one piece of content this year that is not generated by ChatGPT!       Highlights From Q1 We are thrilled to kick off the new year with the announcement of our AI Team! We are utilizing Generative AI to develop enhanced features and functionality for our existing products and services, such as auto-generated conference recaps, chatbots, and voicebots for level-1 support. By investing in AI technology, we are positioning ourselves as a leader in the industry and ensuring that we remain at the forefront of innovation.   On the heels of launching our AI Team, we were awarded with TMCnet's Remote Work Pioneer Award. The award honors companies whose software and other solutions support the massive increase in remote working brought on by the Coronavirus Pandemic. “2600Hz is being honored for their achievement in bringing innovation and excellence to the market, while leveraging the latest technology trends,” said Rich Tehrani, CEO, TMC.   We were also honored to receive TMCnet's IP Telephony Product of the Year two years running, and we are proud of our team for engineering and maintaining such a strong platform. “In the opinion of our judges and editorial team, KAZOO has proven to be among the best communications and technology solutions available on the market. I look forward to continued leadership from 2600Hz," said Rich Tehrani, CEO, TMC.   This quarter has kept us busy with several conferences. Co-CEO and Co-Founder, Patrick Sullivan, recently attended Cloud Connections Alliance Florida, a conference for cloud industry leaders, and participated in a "Future of Platforms" panel alongside leaders from Cisco, Microsoft, and Alianza. Our new Vice President of International Sales, Ilian Hafouzov, attended leading European conferences, including MWC Barcelona, an event where technology, community, and commerce converge. And recently, Ilian attended Cloud Comms Summit London, where he participated in an interesting discussion on the current state of cloud communications and what the future holds for this technology.         Marketing Updates It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q1: What is 10DLC and how can you prepare?  As the volume of SMS messaging has increased, so too have concerns about spam and fraudulent messages. To address these concerns, the Cellular Telecommunications Industry Association (CTIA) has introduced a new framework for SMS messaging known as 10DLC. Read our latest blog post to find out more about this new framework. We welcomed the new year with a new badge! G2, the largest and most trusted software marketplace, named us a high performer for winter 2023. With several 5-star reviews, we are expanding our platform into a larger market. Channel Futures featured 2600Hz as a Top CPaaS Provider, making special note of our comprehensive go-to-market approach and API-based enterprise communications.  Patrick Sullivan, was recently on LinkedIn Live with Evan Kristel, discussing CPaaS, and how CX and CPaaS are intertwined. Read our latest company profile in ChannelVision Magazine. Excellent overview of our products! We're expanding our reach into global markets. Read our blog post on MWC Barcelona.
    • @mc_ Appreciate you asking and following up persistently. We do appreciate this project and all of the work that was freely given to the community. Still can't help feeling antsy as we thought the release of 5.x would have come a lot sooner. Just as important as the actual release is setting the expectation of when it will be released. I for one don't want my superiors questioning whether we should continue with Kazoo vs FreePBX. I'm sure you understand.
    • Hello @DonnieSims and welcome! Very glad to have you and your wealth of experience here amongst us. Looking forward to your journey with the open source dabbling, and def don't hesitate to just ask questions around here or Erik in sales if it gets to that point, we're lucky to have a very knowledgeable and helpful community and team! 
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