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Overview

Carriers is the answer to simplifying your carrier management needs. Carriers frees you from dependency on a single carrier for pricing and allows a new level of cost control.

Most services make you pay their rates and use their carrier solution. With Carriers, you can sign your own contracts with carriers to transfer your voice traffic, with significant cost savings.

Whether you’re using Hosted Cloud, Private Cloud or Global Infrastructure, you have the option of shopping around to find the best suited solution for your business.

Carriers gives you complete control over the quality of the routes that you choose and lets you negotiate deals with large, small, rural or metropolitan interconnect peers. This allows you to customize the customer experience based on their business and budget requirements.

Carriers also allows you to set up complex routing rules based on the type of device placing a call. For example, outbound phone calls can traverse the lowest cost carriers while fax calls will only use specialized routes that guarantee quality.

Features

Import Numbers the Easy Way

Inbound carrier connections are not useful if there isn’t a number to call, so we’ve made it easy to import numbers you’ve purchased from your carrier into KAZOO. This makes it easy to:

  • Assign Numbers to accounts
  • Make numbers available to inventory

Classify Your Routes

Do you serve more than your local calling area? Do your customers call outside of the country? Do you do over 1 million minutes per month? With KAZOO, you can classify your routes. That means:

  • Nominate one or several carriers for your international calling only
  • Differentiate carriers to value call quality or low cost

No matter how you want to set up your carrier solution, route classification makes sure you can translate your preferences into KAZOO.

Add Multiple Backend Carriers

Using several providers can save you a ton of money, so don’t settle on just one carrier. Whether its US vs. International or East Coast vs. West Coast, KAZOO supports as many backend carriers as you want to add. This way you can manage your carrier solution and manage costs according to your preferences.

Rank Carriers and Set Failovers

Most carriers say they have 5x9 uptime, but in the case they go down, why rely on just one point of failure? With Carrier Manager, you can set multiple carriers for the same route. If your main carrier fails, you can always have a backup carrier ready to handle the traffic. The best part? KAZOO handles failover seamlessly, so even if your primary carrier is down, your customers can still make calls without noticing a thing.

Personalize Customer Carrier Solutions with Templates

It’s not unusual for a mature Reseller or Service Provider to have customers that prefer carriers set up in a specific way. Other systems lock you to one carrier solution for everyone, but not KAZOO. With Carrier Templates, you only set up your carriers once, then apply and rank them in sub-accounts according to your customer preferences.

Technical Specifications

Carrier Configuration & Options

  • IP Authentication
  • User/Password Authentication
  • Set custom notes
  • Add as a carrier template so that it’s available to subaccounts
  • Set calling priorities

Audio Codec Support

  • G729
  • G711a / G711u
  • GSM
  • G722/G722.1 @ 16khz/32kHz (HD)
  • Siren @ 32kHz/48kHz/64kHz (HD+)
  • OPUS
  • Speex @16khz/32khz

Video Codec Support*

  • H261
  • H263
  • H264
  • VP8
  • * No transcoding

Gateway Options

  • Custom SIP Realm
  • T.38 support
  • Configure static route
  • Customize SIP Header/Format from URI
  • Multiple/Custom SIP Interfaces

Import Numbers

  • Import a list of numbers for your carriers

Flags

  • Flag routes with special features
  • Route calls based on required feature flags
  • Assign devices to specific carriers
  • Create silver/gold/diamond routes

Route Classification

  • Choose Carrier priorities for all outbound services
  • Choose Carrier priorities for outbound services individually

Phone number formatting

  • Add prefixes to numbers
  • Add suffixes to numbers
  • Strip numbers from dialstring
  • Manipulate e.164 formats
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