In my use case, I want to create a number of call flows manually. When an incoming call is received, I will check the phone number against a database and then based on the state of the number in the database, I want to route to one of the flows that were created.
Is this approach possible? If so, how should the flows be created in the UI? Is the Pivot callflow the best option to handle the programmable portion?
Create a call flow manually, but route to the call flow programatically
in Product Discussion
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In my use case, I want to create a number of call flows manually. When an incoming call is received, I will check the phone number against a database and then based on the state of the number in the database, I want to route to one of the flows that were created.
Is this approach possible? If so, how should the flows be created in the UI? Is the Pivot callflow the best option to handle the programmable portion?