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Mandeep

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Posts posted by Mandeep

    not able to provision gxp 2140 phone

    in Provisioner Service

    Posted

    Hi,

    I have been trying to configure gxp 2140 phone through provisioner but not able to do so.

    I have factory reset the device multiple times and also updated its firmware version to 1.0.9.102 which is compatible with the server.

    The weird thing is that I have configured other gxp 2140 phones with same firmware version through the provisioner, they work but one of them is not working.

    Any suggestions?

     

     

  3. Cisco SPA112 DNS SRV record

    in Tips and Feedback

    Posted

    On 3/22/2019 at 2:39 PM, Karl Stallknecht said:

    Here are the steps from our Wiki if the device is starting fresh out of the box. You may want to factory reset it first since you've been messing with it.

     

    1. Log into SPA112 (default creds are admin/admin) (to get the IP, plug a phone into port one and dial **** and then wait and then dial 110#)

     

    2. Change default password ("Administration - User List")

     

    3. Upgrade the firmware ("Administration - Firmware Upgrade" https://software.cisco.com/download/release.html?mdfid=283998771&catid=278875240&softwareid=282463187&release=1.4.1&relind=AVAILABLE&rellifecycle=&reltype=latest (make sure to unzip the file that gets downloaded before you try to upload it to the Cisco device)

     

    4. After firmware upgrade, go to "Voice - Line 1" and then set these credentials:

      Proxy: (this is actually the account realm)
      Outbound Proxy: (whatever you use for the outbound proxy)
      Use DNS SRV: yes
      DNS Srv Auto Prefix: yes
      Use Outbound Proxy: change from "no" to "yes"
      Change Registration Time/Expiry and Retry fields from 3600 to 680
      Display Name: (sip username for the device - i.e. "user_xxxx" or "101")
      User ID: (sip username for the device - i.e. "user_xxxx" or "101")
      Password: (sip password)


    5. Set the dial plan to the following: (*xxxxxxx|[3469]11|0|00|[2-9]xxxxxx|xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.|**xxxxxxx)

     

    6. Click submit and let the device reboot

     

    7. Make a test call! 🙂

    It works!!

    Thank you so much for your help.

  5. Cisco SPA112 DNS SRV record

    in Tips and Feedback

    Posted

    Hi,

    We have been configuring a Cisco SPA 112 and noticed that when we configured Use DNS SRV:  and DNS SRV Auto Prefix:  to yes then line does not register.

    But when we changed  Use DNS SRV:  and DNS SRV Auto Prefix:  back to no then line does register.

    Just want to know that for Cisco SPA 112 if we are not able to configure NAPTR/SRV records then how can we provide redundancy.

    Or how can we configure DNS SRV for Cisco SPA112?

     

     

    Ploycom vvx311

    in Provisioner Service

    Posted

    Hi,

    Trying to configure Polycom vvx311 phone through provisioner but not able to make it work.

    On phone, when we go to settings > provisioner server > Server address - we need to enter our own server address (or p3.zswitch.net )

    Or how I can configure Polycom phones through provisioner.

     

    Please help...

    Thanks

    Mandeep

     

     

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