Skoukou
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Resource Library: Monster UI Apps for KAZOO
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Hello everyone, this is my first post, sorry if i fall out of any forum rule, and i do hope i am at the correct section,
could Someone please explain to me the difference of Call waiting feature https://docs.2600hz.com/kazoo_dev/applications/callflow/doc/call_waiting/ vs Call queue https://docs.2600hz.com/supported/applications/crossbar/doc/queues/
I am asking about practical differences of course apart from the implementation and the APIs.
Thank you.
Call queue vs Call waiting
in Product Discussion
Posted
Thank you very much. So they both encounter the problem of an extra call droping to void.
Also if I got it right in call queue the receiver isn't notified of the calls that are on hold.