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Showing results for tags 'callfow'.
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Hi, I am using the feature find me follow me. I want to have the users main device ring and if its not picked up for 45 seconds then to go to an external number. i am using a pivot script to input an external number through a feature code and then the subsequent creation of a ring group and callflow modification. This gives the user the impression that they set call forward on no answer and call forward on busy. Currently i have to create a new device for the forwarded number and create a new ring group with strategy single, the new device and users own device. Then I add it to users callflow with the call delays set. if a user with the same extension number exists i have to instead find that user and add that user's device id into the ring group. is there a way i can have the ring group endpoint type be "extension" and add a number (onnet or offnet) instead of linking to a device with the number in it.
