Outgoing calls based on Destination / Caller ID
Hello there,
Happy to be among you.
I'm testing Kazoo on premise and checked several documentation, unfortunately (for sure I'm missing something) I couldn't find how to route OUTGOING calls based on :
1. Destination
2. Caller ID
Considering I have 3 SIP Trunks:
a) Trunk A (Preferred for France outgoing Calls)
b) Trunk B (Preferred for China outgoing Calls)
c) Trunk C (Preferred for the rest of the world outgoing Calls)
Below some scenarios: Scenario 1 "Destinati
I'm not familiar with your specific issue, and not the setting that _mc mentioned above that sounds promising.
However we've created some Pivot scripts to set the diversion header dynamically for each call, that approach might help you.
Instead of "account/global carrier" in the "no_match" callflow we use Pivot to launch the script.
An example of the output from the script with diversion header could look like this:
{"module":"resources",
"data":{
"to_did":"NUMBER_TO_CALL",