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abuzooz

abuzooz

Hi All

 

We are running kazoo version 4.3-126, we have the following call recording setting for our users to  get the recording to be uploaded to an external storage, as below.

 

image.png.02b1ae64600b168bf74bfecc1cf58ff6.png

Everything works just fine, however, sometimes, we encounter an issue  that the recording is not being uploaded and we notice that freeswitch in this case has the following error in its logs, any idea what is wrong here? the strange thing is, it is working many times and only having an issue randomly, I would say it fails 2 times out of 5.

2020-10-23 21:08:58.814190 92.10% [ERR] kazoo_commands.c:395 Received HTTP error 0 trying to save /tmp/3cbfd6241913cda2317d50cda2a90938.mp3 to http://d0f0148eb2da5499:7586908d6b54a522@ecallmgr2.xxxxx.com: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%3D%3D/3cbfd6241913cda2317d50cda2a90938.mp3

abuzooz

abuzooz

Hi All

 

We are running kazoo version 4.3-126, we are configured our users to have a custom recording setting to upload to an external storage, as below.

 

image.png.02b1ae64600b168bf74bfecc1cf58ff6.png

Everything works just fine, however, sometimes, we encounter an issue  that the recording is not being uploaded and we notice that freeswitch in this case has the following error in its logs, any idea what is wrong here? the strange thing is, it is working many times and only having an issue randomly, I would say it fails 2 times out of 5.

2020-10-23 21:08:58.814190 92.10% [ERR] kazoo_commands.c:395 Received HTTP error 0 trying to save /tmp/3cbfd6241913cda2317d50cda2a90938.mp3 to http://d0f0148eb2da5499:7586908d6b54a522@ecallmgr2.xxxxx.com: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%3D%3D/3cbfd6241913cda2317d50cda2a90938.mp3

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