Jump to content

Katie Orton

2600Hz Employees
 View Profile  See their activity

  • Posts

    185

  • Joined

 Content Type 

Profiles

Forums

Resource Library: Monster UI Apps for KAZOO

Events

Downloads

Posts posted by Katie Orton

  2. Working with FreeSwitch as a core part of Kazoo

    in Product Discussion

    Posted

    Some of you have asked for more transparency into what we do on a daily basis. I thought we'd post this here (and on our blog)...
    Today, the core architects of the Kazoo platform are in Milwaukee, WI working with the amazing FreeSWITCH team. The FreeSWITCH team runs an awesome open-source project that is on the bleeding edge of communications - always. Their software, libraries and RTP integrations allow us to power the audio portions of your call, and we’re working together to allow video and other features, too.

    This year, our focus is on optimizing how Kazoo and FreeSWITCH integrate. We hope to expose more FreeSWITCH features natively. Our talks today will help shape the future of the Kazoo project in that regard.

    We’re pleased to continue working with, and supporting where we can, the FreeSWITCH project. If you’re interested in learning more about the inner workings of how components of Kazoo work - FreeSWITCH being one of them - we’d encourage you to come to one of our upcoming FreeSWITCH trainings or to join the FreeSWITCH team at their annual ClueCon conference in Chicago.

  3. 2600Hz Announces Full Integration with Innovative new “Carrier Pigeon” service.

    in Product Discussion

    Posted




    San Francisco, CA - April 1st, 2016

    With skyrocketing demand for integrations between different services, 2600Hz is staying ahead of the competition with a unique integration named “Carrier Pigeons”.  This service allows customers to place calls to a specific number/extension where you then leave a voicemail.  2600Hz seamlessly transfers the voicemail to a thumb drive. Via automated, scalable, elastic engineering robots, the thumb drive is attached to a pigeon who is dispatched automatically to the specific location determined by the extension.  Using 2600Hz Mobile services, Carrier Pigeons are tracked via GPS until they reach their destination. Their progress is shown in an amazing user interface, the Monster Pigeon app.

    2600Hz’s Co-Founder Darren Schreiber explains “We’ve seen what employing contract workers has done for the transportation industry, with services like Uber and Lyft. We see no reason why this can’t be adopted in the communications industry. The challenge in our industry is that people want their voicemail messages quickly - faster than a person or a car can deliver the message. We realized that Carrier Pigeons were a natural choice.“     Co-Founder Patrick Sullivan expanded on the project further: "We are always on the bleeding edge.  Now that we have integration with Voice, Video and SMS/MMS we had to think outside the box.  When sitting in our conference room talking about the future of business communication, we noticed a vast amount of resources sitting outside our window – Pigeons.  Most see dirty animals with wings. We see a way to deliver secure messages to places that might not have fiber or any other transit to get information to.  We also believe everyone has a crazy uncle or aunt ‘living off the grid’ and you might want to communicate with them.  We now have a way to do just that. This gives us a huge advantage over the typical CLEC/ILEC infrastructure.  The opportunities are endless.”

    The program is in Beta and is invite only. Project “Carrier Pigeon” will launch publicly in the next couple months.  2600hz has already received multiple Silicon Valley investment offers and hopes to display the technology live, on stage, at TechCrunch, with other successful projects such as Pied Piper.

    For questions and information requests please contact:

    Captain Crunch
    CaptainCrunch@2600Hz.com
    140 Geary St.
    San Francisco, CA
    Ph: 415-886-7900

  11. Important: Login Action Update

    in Product Discussion

    Posted

    Hi there,

    You may have noticed the new “Login” button at the top right corner of our Community Home Page, and may have had some issues logging in. We’ve been working on our security settings for the community, and in order to make sure that we give you exclusive access to some of the more private info in the community, there’s an extra step we need from you in order to get you fully set up in our community. For those of you who have been having these issues, here's what you should do: 


    1. Go to https://access.2600hz.com and enter in your full name, your email address (the one that you use to log in to your GetSat/Help Center account) and password

    2. Click “Register”

    3.  When the community homepage loads, go to Help Center 

    4. Click "Get Started Today" and follow the instructions listed 


    Once you complete these steps, you will be fully registered and shouldn’t have any issues logging in and accessing all of our documentation, discussions, and release notes!



    Thanks so much for your patience, we look forward to seeing you in the community!

     

  13. SmartPBX Play Media

    in Tips and Feedback

    Posted

    Hi Rick,

    It's great to hear you are utilizing Smart PBX! We originally tried to keep Smart PBX as simple as possible, so play media was not included in the feature set. I agree that play media would be useful to have as an option, so I will speak with our team here and we will let you know if this is on our road map to add to the Smart PBX. Thanks for your feedback!

  17. v3.21 Release Notes

    in Product Discussion

    Posted

    Hi Marie, thanks for your feedback. 

    1-Thanks, Karl. You are correct. The getting started wizard appears the first time you log in, so it should not reappear once you've clicked through. We suggest within the Permissions Tab in Account Management that you deselect "Credit Card" for your subaccounts so that the popup doesn't appear when they log in. 

    As for your remaining discoveries, we have been unable to recreate them. Have you tried clearing your cache? And do you have any plugins that may affect the view of the UI? 

  21. v3.21 Release Notes

    in Product Discussion

    Posted

    Howdy!

    It's been awhile since we last sent out Release Notes. So what have all of us at 2600Hz been doing all summer? Avoiding all vacations and improving Kazoo, duh! Our focus has been on improving the experience for our resellers and building the architecture to enable our Infrastructure.

    Take a look HERE at our Product and Feature Improvements, Kazoo Core Improvements, Developer Improvements and Bug Fixes. All us at 2600Hz have been hard at work prepping for our major launches at KazooCon.


    Speaking of KazooCon, have you registered yet? The Unified Communications Revolution is taking place October 5-6 and we want you there! We will announce SaaS including our brand new reseller platform, Cluster Manager, Infrastructure as a Service (IaaS) and our incredible new brand. Take advantage of early bird pricing while you can, we only have a few tickets available. That's under $400 to join us for two days of intense demos, thought leadership, product releases and a night of fun in beautiful San Francisco. We have just announced the agenda, so what are you waiting for? Sign up here! 

  22. Release and upgrade of v3.21 this Weekend

    in Product Discussion

    Posted

    Hi Everyone,
    This notification is in regards to an upcoming upgrade to the 2600hz Hosted Cluster.

    DATE(S): 28-AUG-2015 - 28-AUG-2015
    LOCAL (PDT): FRIDAY, 28 AUG 17:00 - SATURDAY, 29 AUG 00:00
    UTC: SATURDAY, 29 AUG 00:00 - SATURDAY, 29 AUG 05:00


    DESCRIPTION: 
    Engineers will be upgrading all production hosted servers to Kazoo v3.21. In addition, some servers will be rebooted to fix minor configuration issues.  Any questions or concerns regarding this upgrade may be directed through your standard support channels.


    EXPECTED IMPACT: 
    Minimal (phones may become unregistered for 1-5 minutes, though voicemails will still be taken during that time) to no impact is expected. 2600Hz engineers will work closely with equipment system vendors and service providers to assure that the upgrade is non-intrusive. This activity is fully scripted and designed to be transparent to your operations.

     

    Please check back on Monday for Release Notes on this upgrade. Thank you for being a valuable customer and we look forward to providing an amazing experience for you and your customers.

  25. Now Announcing: Gamification!

    in Product Discussion

    Posted

    We have been hard at work building a community that empowers you to get the most out of our products. We appreciate those of you who are engaging in the community to ask questions and help answer others. Now we want to reward you for your contributions! We have created a points and badges system to recognize all the hard work you put in to collaborating with each other. 



    We are awarding points and awards for answering questions, a question marked as “Official,” creating an idea, and more will bring you more accolades. The most helpful community members will win awards such as tickets to KazooCon, free engineering hours, and more! The sky is the limit. Keep an eye out for more info in the community as we continue to roll this out! 
×
×
  • Create New...