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Jonathan L

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  1. Our team found a bug. Windows App uninstaller appears to be broken. You have to navigate to the AppData\Local\Programs\comm.io\ folder to directly run the uninstaller. This seems to remove things for a fresh install. Still no working webphone or conference video with a fresh install. I hope that I am posting this to the right place. If not, then please someone direct me to the correct thread.
  2. We have tried this on two different W10 installs over the past week, using the version from the day of the release. I am not sure if it has properly auto-updated. Not able to make calls or join a video conference. Have followed all of the guides. Trying to do an uninstall to see if we just need to try this fresh, but it is not working either. I don't see where there are logs either. We do have call logs, VM, devices properly showing. We are expected to demo this tomorrow, any guidance beyond what is available would be helpful. Will fire up more W10 machines to test tonight to see if we can resolve with the most current version available for downloads.
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