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Emily R

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  1. Happy Holidays! Our offices will be closed January. 17, to honor Martin Luther King. If you experience major operational emergency and support is required, Please first submit a ticket to support@2600hz.com then call our support line at (415) 886-7950 to escalate it. For all other support requests, you may submit a ticket by emailing support@2600hz.com and your ticket will be handled when we return on Tuesday, July 6th.
  2. Happy New Year! Our offices will be closed Dec. 31, to welcome 2022. If you experience major operational emergency and support is required, Please first submit a ticket to support@2600hz.com then call our support line at (415) 886-7950 to escalate it. For all other support requests, you may submit a ticket by emailing support@2600hz.com and your ticket will be handled when we return on Tuesday, July 6th.
  3. Happy Holidays! Our offices will be closed Dec. 24, to honor Hannukkah, Christmas, and Kwanzaa holidays If you experience major operational emergency and support is required, Please first submit a ticket to support@2600hz.com then call our support line at (415) 886-7950 to escalate it. For all other support requests, you may submit a ticket by emailing support@2600hz.com and your ticket will be handled when we return on Tuesday, July 6th.
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    Thursday and Friday is Thanksgiving weekend in the US. Our offices will be closed. If you experience major operational emergency and support is required, Please first submit a ticket to support@2600hz.com then call our support line at (415) 886-7950 to escalate it. For all other support requests, you may submit a ticket by emailing support@2600hz.com and your ticket will be handled when we return on Tuesday, July 6th.
  5. We have both a Private Cloud and Global Infrastructure customers beta testing this now!; if you want to also test it, please click here.
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    This is a call with James and (at times) additional guest 2600Hz engineers to talk all things 2600Hz with developers from around our community. 9:30-10:00 Pacific (16:30-17:00 UTC) Typically every other Tuesday Join us on Townhall https://parley.2600hz.com/?autocall=community If you don't automatically join, then you can use the dial pad to "Enter an extension" to type in "community" (without the quotes) and press the 'handset' button to dial.
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    2600Hz is a proud sponsor of this event! About Cloud Comms Summit Cavell Group and the Cloud Communications Alliance are proud to announce we are returning to in-person events this September for Cloud Comms Summit US 2021 in Scottsdale, AZ. Across 3 days of keynotes, panels, networking and discussions we will be delivering a uniquely insightful experience for the service providers and vendors in the cloud communications industry. Website is Here Register Here
  8. Today is Labor Day in US. Our offices will be closed. If you experience major operational emergency and support is required{ Please first submit a ticket to support@2600hz.com then call our support line at (415) 886-7950 to escalate it. For all other support requests, you may submit a ticket by emailing support@2600hz.com and your ticket will be handled when we return on Tuesday, September 7th.
  9. Today is Independence Day in US. Our offices will be closed. If you experience major operational emergency and support is required{ Please first submit a ticket to support@2600hz.com then call our support line at (415) 886-7950 to escalate it. For all other support requests, you may submit a ticket by emailing support@2600hz.com and your ticket will be handled when we return on Tuesday, July 6th.
  10. Today is the Juneteenth the US. Our offices will be closed. Holiday Background On June 19th, 1865, the Emancipation Proclamation— which had been issued on January 1, 1863— was read to enslaved African-Americans in Texas by Gordon Granger. This date signifies the emancipation of the last remaining enslaved people in the Confederacy. This was 2.5 years after the Emancipation Proclamation and while history after this date was still fraught with Jim Crow and other discriminatory practices, Juneteenth is seen as a day of celebration. Texas was the last Confederate State to have the proclamation announced, after the end of the American Civil War in April of that year. 2600Hz started honoring this day last year, and just recently the US Senate voted unanimously to declare it a holiday also. If you experience major operational emergency and support is required Please first submit a ticket to support@2600hz.com then call our support line at (415) 886-7950 to escalate it. For all other support requests, you may submit a ticket by emailing support@2600hz.com and your ticket will be handled when we return on Monday, June 21st.
  11. ICYMI, the latest KAZOO release now includes our first iteration of the Contact List Import feature in Advanced Provisioner. NOTES: This release supports Poly VVX 400 Series devices only. Check our our documentation for it HERE. As always we'd love your feedback so we can continue to enhance the feature in future releases. Please add any update requests to our Product Board.
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    Come join our Product Focus Group Meeting - hosted by 2600Hz Product Team 11-12:30 Pacific Daylight Time Register using the link below https://attendee.gotowebinar.com/register/8844618183239542544 Proposed agenda We hope to include some straw polls to gauge your priorities... and of course we invite ideas and comments on any other topics at the end, Introductions System Configuration - What system configuration settings do you use/access? We're working on a solution to give Private Cloud and Global Infrastructure customers easier access to system configuration settings (for example, how long notifications are displayed, how long trial acconts last, text to speech settings, etc. We have some wireframes for updates we'd like your feedback on. SS certificate management: What's your pain points with this? How can we make it less painful? Holiday Management, revisited. Sneak Peek of Something Exciting!! 👀 Open Discussion / Food Fight. And ... remember to update our Product Roadmap ! make sure to REVIEW, ADD, and VOTE HERE for your personal priorities for updates in KAZOO.
  13. Please join our community by commenting on existing posts AND by creating new ones within one of the categories listed. Below is an overview of how to add new posts, and also some tips and tricks on formatting... Stage your text and open its window While you can create your post directly in the WYSIWYG editor, some find it easier to stage your submission in a local word processor or text editor first. Once it's ready open that window and move it to the side. Open the Community pages and Log in to your Community Account Make sure you are logged in to the community. Your ability to engage in forums is based on your credentials; partners can join and create additional forum posts reserved for them. Find your Community Forum page, HERE. Choose the Community Forum that seems to make the most sense for your topic. Look for the Post New Topic button. If you do not see it, your credentials need to be updated; you can try a different forum or ask support or your sales representative to update your account. Add information in the fields shown by the arrows below. Tags are optional, but really useful for searches. Write your information in directly using the WYSIWYG, or copy/paste your post. Review your entry! Here are some things you may want to update/edit once the posting is saved: Font size The typical font size used in the forums is 16 for easy reading. You can either set the font size before you paste and/or type or select all the text and change it once you're ready to post. Image Management: If the images do not carry over, copy/paste them manually or upload by selecting choose files next to the paperclip at the bottom. if the images look too big (or too small) double-click on them while in edit mode, and reset the size. 5-600 works well for main screens and 350 for popups. If you resize make sure “keep original aspect ratio” is checked. If you wish to remove an image, note that deleting may only move it to the bottom of the entry and as a very large image! To solve this, you can: Simply resize the unwanted image (see above) at the bottom to a small 5 x 5 pixels. Permanently delete the image from your profile menu -- select "My Attachments" and delete that image there. You will see a broken image icon in your post, you can then delete that permanently. Links If you include links within your text, it's a best practice to set your link so it opens in a new window. To do this, highlight the link text, click on it, and select the tab that says Target. Then select "New Window" and select OK to save. SAVE !! If you want to edit your post now or later, choose the Edit command at the bottom of the posting, then select "Submit Topic," a fancy word for saving.
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    WooHoo! 2600Hz is a Gold Sponsor to this event -- NOTE: All times are Central European Times Register HERE On March 17th, 2600Hz COO and Co-Founder Patrick Sullivan will take the main stage to present "Staying Ahead in a Competitive Market" — a keynote presentation in which he will share how Service Providers can differentiate their offering and will discuss the importance of integrations, automations, and customizations in creating growth opportunities. Sullivan will also participate in the panel discussion "Innovation in the Roaring 20's" where he will provide insight into what developments the industry should be expecting and what impact they will have on Service Providers.
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    A chance to learn from the masters of Erlang ... Enjoy three half-days of real-world, practical applications of Erlang, Elexir, and the Beam, all within the context of high-performance and massively-scalable distributed systems. Code BEAM V America will be held at Pacific Standard Time (PST) to suit attendees on both the US West and East Coast. As always community and social interaction will be at the core of the event to enable everyone to connect and interact to share the same experience as with our physical conferences. View the program and buy tickets here: https://codesync.global/conferences/code-beam-v-america-2021/
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