
Alex Zakharenkov
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Alex Zakharenkov joined the community
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Trying to process a call from an extension and do some stuff in our API via REST post using Pivot in a call flow. I am returning proper TwiML from our API, and <Say> command works, but <Dial> does not. I would like to use the <Dial> command, based on the result of our REST API processing... May be it's unsupported? If so - is there a resource to lookup all available TwiML commands that are supported? Here is the "Response" that is successfully interpreted by the Pivot: <?xml version="1.0" encoding="UTF-8"?> <Response> <Say voice="woman" language="en-gb">Thank you, you may hang up now!</Say> <Hangup/> </Response> And this one reads the <Say> portion but does not dial 0 :( <?xml version="1.0" encoding="UTF-8"?> <Response> <Say voice="man" language="en-gb">Terribly sorry, but something went wrong. Please stay on the line, connecting to front desk.</Say> <Dial>0</Dial> </Hangup> </Response>
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It would be used for a group voicemail distribution. My original thought was to create a few extensions that would represent different distribution lists, and attach call flows with pivots, which would be hitting my app. When the extension number dialed, and voicemail saved into a dedicated mailbox, I would get a pivot post with the extension dialed and then match it to a distribution list and then re-upload the original audio attachment into the mailboxes on the list. I am able to do everything up to the point of loading audio file into a vm mailbox. IS there an API call to make it happen?
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API - Find a device by In-House Caller ID number
Alex Zakharenkov replied to Alex Zakharenkov's topic in Product Guidance
Thank you! -
How to set device and user restrictions via API
Alex Zakharenkov replied to Alex Zakharenkov's topic in Product Guidance
@JR^ - my filtering question is under Problems, called "API - Find a device by In-House Caller ID number". Just in case you wanted to know what I am experiencing. Thanks, as usual. -
How to set device and user restrictions via API
Alex Zakharenkov replied to Alex Zakharenkov's topic in Product Guidance
Thank you @lazedo and and @JR^! I will try PATCH. @JR^ - I had a question about filtering - posted a question in a separate thread (can't access third-level sub-objects). -
API - Find a device by In-House Caller ID number
Alex Zakharenkov posted a topic in Product Guidance
I have a device with username = Alex and internal caller id number set to 2501... I get an empty data[] element when filtering by caller_id.internal.number (matching the data returned from the API on a GET by username). Am I doing something wrong by submitting this GET request: /v1/accounts/{account_id}/devices?filter_caller_id.internal.number=2501while this works fine: /v1/accounts/{account_id}/devices?filter_sip.username=Alex -
How to set device and user restrictions via API
Alex Zakharenkov replied to Alex Zakharenkov's topic in Product Guidance
Is this a requirement to retrieve and re-send the entire device object with all attributes and sub-objects, changing the call_restrictions to change one of the values? If, possible, I would love to not have to do another entire round trip. I tried just the call_restriction and it wiped out all other settings -
How to set device and user restrictions via API
Alex Zakharenkov replied to Alex Zakharenkov's topic in Product Guidance
Thank you! -
Trying to figure out how can these (http://screencast.com/t/sduSC2Lqbg) settings be set via REST API. I tried the API docs, but could not find.